Charging Today wrong data (SUN2000L-3KTL + LG RESU7H)

Created: Aug 18, 2019 16:14:30Latest reply: Aug 24, 2019 18:25:13 214 5 0 0
  Hi-coins as reward: 0 (problem unresolved)

Dear All, in the last days my system supplies the daily charge data always equal to zero (see picture). Thanks fw: V100R001C00SPC330Annotazione 2019-08-18 174527

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wissal
MVE Created Aug 19, 2019 04:37:06 Helpful(0) Helpful(0)

Posted by Silvan at 2019-08-18 11:31 Hi wissal,I suspect the update to the new firmware (V100R001C00SPC330).Thanks
Hi Silvan,
If you suspect the update to the new firmware (V100R001C00SPC330), you can do a rollback to check !
Thanks
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  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
All Answers
wissal
wissal MVE Created Aug 18, 2019 16:46:12 Helpful(0) Helpful(0)

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  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
Silvan
Silvan Created Aug 18, 2019 18:31:13 Helpful(0) Helpful(0)

Hi wissal,
I suspect the update to the new firmware (V100R001C00SPC330).
Thanks
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  • convention:

wissal
wissal MVE Created Aug 19, 2019 04:37:06 Helpful(0) Helpful(0)

Posted by Silvan at 2019-08-18 11:31 Hi wissal,I suspect the update to the new firmware (V100R001C00SPC330).Thanks
Hi Silvan,
If you suspect the update to the new firmware (V100R001C00SPC330), you can do a rollback to check !
Thanks
  • x
  • convention:

Telecommunications%20engineer%2C%20currently%20senior%20project%20manager%20at%20an%20operator%2C%20partner%20of%20Huawei%2C%20in%20the%20radio%20access%20network%20department%2C%20for%2020%20years%20I%20managed%20several%20types%20of%20projects%2C%20for%20the%20different%20nodes%20of%20the%20network.
Silvan
Silvan Created Aug 20, 2019 12:09:00 Helpful(0) Helpful(0)

Hi wissal,
I checked with the old firmware but the error is still present (Charging Today kWh = 0.00). The data is wrong from few days ago after 8 months of correct operation.

Thanks
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Silvan
Silvan Created Aug 24, 2019 18:25:13 Helpful(0) Helpful(0)

Dear all,
I solved the problem of wrong daily charge/discharge data (always equal to zero).
The solution is to reupload the battery firmware (the same one that is already loaded).

Thank you all.

SOLVED
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