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[Case sharing] VM tool shown version error.

Latest reply: May 28, 2018 02:40:40 613 1 0 0 0
This week, one user reported he found his VM tool shown "version error", he worried it will affect the business service and other feature on this VM.
[Issue symptom]
Error shown like below:
[Case sharing] VM tool shown version error.-2672105-1

[Analysis process]
After we trace his recent task record, meanwhile we check the running status of pvdriver in VM inside, we confirmed the tool was running well in VM inside, only the version shown incorrect. for further analyzed, we found the symptom only occurred on windows 10 after user performed update patch.
after we checked the value which record version info of tool was removed by OS after OS updated.

[Conclusion]
Now, the symptom only apper on windows 10 after OS update new patch, althrough the version info shown "error version" on FusionCompute portal, but it doesn't affect the running status of VM tool.
each function and feature was running well on VMS.

[Solution]
pls create the registry value in VM inside.
pls add the following content into a txt file, then save it as a reg file. for example: naming the file with "ver.reg", after done, pls double click it, and import it into current registry.

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\Setup\HuaweiPV]
"installflag"="true"
"VersionInfo"="2.3.0.144"
"rebootFlag"="true"

[HKEY_LOCAL_MACHINE\SYSTEM\Setup\HuaweiPV\SetTime]


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