Hello, dear friends!
Capture PPPoE packets and collect debug info
1. Login ONT Web GUI by using the admin account, and open lan-side telnet to access ONT.

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2. Open Remote Mirror
Such as NT LAN-Side IP Address192.168.100.1, and your PC’s IP Address was 192.168.100.2, then set Source IPAddress 192.168.100.1, set Destination IP Address as 192.168.100.2.
3. Telnet on ONT by SecureCRT or other tools, Openmirror function, let the customer’s PC collect with ONT’S LAN 1 port.
WAP>set ethportmirror sourceport 9 destport 1 mirrordate2 enable 1
Note: destport1 means LAN1 collect PC;or destport 2 means LAN2 collect PC.
Sourceport9 means ONT’s CPU port.
4. Open capture software “Wireshark” and start to capture DHCP packets.
If this issue happened, then save all print information and captured files.
Close debug and mirror switch
WAP>set ethportmirror sourceport 9 destport 1 mirrordate2 enable 0
Note: destport 1means LAN1 collect PC, or destport 2 means LAN2 collect PC
AndStop Packet Capture by Mirroring.

Thanks.

