Cant enter BootRom after downgrade- Wrong password s5700 switch

Created: Feb 12, 2020 04:46:16Latest reply: Mar 13, 2020 00:43:47 222 21 0 0
  Rewarded HiCoins: 0 (problem resolved)

BIOS loading ...

Start memory test ? ('Ctrl+T' is test): ... 0

Copyright (c) 2011-2015 HUAWEI TECH CO., LTD.

Basic BootROM version : 0208.0001 Compiled at Jun  2 2015, 21:49:37

Current flash file system : DosFs

flash:/  - Volume is OK


Press Ctrl+B or Ctrl+E to enter BootROM menu ... 1

password:

password:

password:

Password is wrong, system will reboot ...



BIOS loading ...

Start memory test ? ('Ctrl+T' is test): ... 0

Copyright (c) 2011-2015 HUAWEI TECH CO., LTD.

Basic BootROM version : 0208.0001 Compiled at Jun  2 2015, 21:49:37

Current flash file system : DosFs

flash:/  - Volume is OK


Press Ctrl+B or Ctrl+E to enter BootROM menu ... 0

Auto-booting ...

Loading "flash:/s5700-x-li-v200r011c10spc600.cc" ...

Can not open flash file: flash:/s5700-x-li-v200r011c10spc600.cc



Auto-booting with the last startup file ...

The last startup file is not a .cc file


Seeking a VRP software in flash file system ...

flash:/s5700-x-li-v200r008c00spc500.cc [0].......................

Now, the current startup file is flash:/s5700-x-li-v200r008c00spc500.cc

Error: It is a invalid version package file


Auto-booting failed


Auto-booting failed

Reboot ...



the password i just try is. 


Admin@huawei.com

huawei

9300

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chenhui
Admin Created Feb 13, 2020 06:43:54 Helpful(0) Helpful(0)

Hi @tokanbelut
from the starting information, the hardware seems working fine, if you make sure you entered the correct password but still cannot enter into the BootROM menu, please contact with the local TAC to get further help.
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tokanbelut
tokanbelut Created Mar 12, 2020 09:49:28
Im in Malaysia. How do i contact TAC? Can you drop the number here.  
All Answers
umaryaqub
umaryaqub MVE Created Feb 12, 2020 04:57:23 Helpful(0) Helpful(0)

Hi,


Restoring the BootROM Password

Context

You can select 2 Reset BootROM password in the password
submenu to restore the default BootROM menu password. The BootROM
main menu password is Admin@huawei.com by default and possibly huawei on a
device running earlier versions.


Procedure

  • In the BootROM main menu, select 6 to enter the password submenu.

              BootROM  MENU

        1. Boot with default mode
        2. Enter serial submenu
        3. Enter startup submenu
        4. Enter ethernet submenu
        5. Enter filesystem submenu
        6. Enter password submenu
        7. Clear password for console user
        8. Reboot
        (Press Ctrl+E to enter diag menu) 

    Enter your choice(1-8): 6

           PASSWORD  SUBMENU

        1. Modify BootROM password
        2. Reset BootROM password
        3. Return to main menu

    Enter your choice(1-3):
  • In the password submenu, select 2 to restore the default
    BootROM password.

            PASSWORD  SUBMENU

         1. Modify BootROM password
         2. Reset BootROM password
         3. Return to main menu

    Enter your choice(1-3): 2The password used to enter the boot menu will be restored to the default password, continue? [Y/N]ySucceeded in setting boot password to "Admin@huawei.com".


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tokanbelut
tokanbelut Created Feb 12, 2020 05:37:56
Hai, please refer last sentence i have posted.. i have try both default password.. but still wrong  
umaryaqub
umaryaqub Reply tokanbelut  Created Feb 12, 2020 05:47:31
By following this process, you have to reset the BootROM password to default.  
tokanbelut
tokanbelut Reply umaryaqub  Created Feb 12, 2020 05:55:55
how can i reset BootROM to default even i can log into main menu.??  
tokanbelut
tokanbelut Reply tokanbelut  Created Feb 12, 2020 06:18:41
i cant log in  
umaryaqub
umaryaqub Reply tokanbelut  Created Feb 12, 2020 06:34:25
Please verify the digital signatures of the downloaded OS.  
tokanbelut
tokanbelut Reply umaryaqub  Created Feb 12, 2020 07:12:48
how to used it. i have download verification tool. but no keys given to verify.  
umaryaqub
umaryaqub MVE Created Feb 12, 2020 05:00:13 Helpful(0) Helpful(0)

Hi,

Seeking a VRP software in flash file system ...
flash:/s5700-x-li-v200r008c00spc500.cc [0].......................
Now, the current startup file is flash:/s5700-x-li-v200r008c00spc500.cc
Error: It is a invalid version package file

Have you verified the image file is correct? because as per above error, the downlaoded image file might be corrupt.

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tokanbelut
tokanbelut Created Feb 12, 2020 05:40:59
I download image using huawei support portal i have selected exactly model in software tab. Im using huawei s5700-28x-li-Ac  
umaryaqub
umaryaqub Reply tokanbelut  Created Feb 12, 2020 05:52:09
Is this the one you are trying to use?
https://support.huawei.com/enterprise/en/software/21651045-ESW1000173451  
tokanbelut
tokanbelut Reply umaryaqub  Created Feb 12, 2020 05:56:39
yes sir.  
chenhui
chenhui Reply tokanbelut  Created Feb 12, 2020 08:16:56
Did the software break during the downloading? You might check the software MD5 checksum.  
tokanbelut
tokanbelut Reply chenhui  Created Feb 12, 2020 08:23:04
all image and bootROM.bin update successfully.. but when restart. default password cant use.  
chenhui
chenhui Admin Created Feb 13, 2020 02:23:35 Helpful(0) Helpful(0)

Hi @tokanbelut

are you able to enter into the user view? If yes, please log in to the switch and run the reset boot password command in the user view to restore the default BootROM password.


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tokanbelut
tokanbelut Created Feb 13, 2020 05:54:51
no, i my os was broken. invalid version package. now i need to change os version. but i cannot log into bootrom,  
chenhui
chenhui Admin Created Feb 13, 2020 06:43:54 Helpful(0) Helpful(0)

Hi @tokanbelut
from the starting information, the hardware seems working fine, if you make sure you entered the correct password but still cannot enter into the BootROM menu, please contact with the local TAC to get further help.
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  • convention:

tokanbelut
tokanbelut Created Mar 12, 2020 09:49:28
Im in Malaysia. How do i contact TAC? Can you drop the number here.  
DennisTech
DennisTech Created Mar 12, 2020 09:44:43 Helpful(0) Helpful(0)

hey @tokanbelut how did you solve this am having the same issue ...
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tokanbelut
tokanbelut Created Mar 12, 2020 09:50:05
Still dont have solution..  
DennisTech
DennisTech Created Mar 12, 2020 10:01:01 Helpful(0) Helpful(0)

I disassembled device to see if password reset button is available... but am not sure if it is on the motherboard
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chenhui
chenhui Admin Created Mar 13, 2020 00:43:47 Helpful(0) Helpful(0)

Hi @tokanbelut,

Please refer to the contact below:

contact


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