Cannot understand why this error is popping up in 57XX Series switch

Latest reply: Oct 29, 2015 06:01:54 1109 2 0 0

Dear Support,

I am getting this error message on one of my switch ports with default configuration.

I have similar setup in 5 different places (i.e. 5 similar switches connected to same kind of devices)

But only this switch is giving this error related to gig port 22

(This port powers off and then powers on after few seconds, due to this iam having drops)

Oct 28 2015 16:31:17-05:13 F1-A POE/4/POWEROFF:OID 1.3.6.1.4.1.2011.5.25.195.40.2 PD powered off.(IfIndex=26,

Interface="GigabitEthernet0/0/22")

Help appreciated.

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SherryL
Created Oct 29, 2015 05:38:14 Helpful(0) Helpful(0)

Please wait.

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who_knows
Created Oct 29, 2015 06:01:54 Helpful(0) Helpful(0)

Possible Causes

1. The PD is removed.

2. The PD is faulty.

3. When the power is insufficient, the interface with a higher priority preempts the power.

4. The interface to which the PD connects is automatically powered off in the power-off time range.

5. The PD is powered off because of overcurrent protection.

Procedure

  1. Check whether the PD is removed.

    (1) If so, go to step 2.

    (2) If not, go to step 3.

  2. Install the PD to check whether the PD is powered on.

    (1) If so, go to step 12.

    (2) If not, go to step 3.

  3. Check whether the power is sufficient.

    (1) If so, go to step 8.

    (2) If not, go to step 4.

  4. Check whether the priority of the interface to which the PD connects is low.

    (1) If so, go to step 5.

    (2) If not, go to step 8.

  5. Check whether the interface priority needs to be reconfigured.

    (1) If so, go to step 6.

    (2) If not, go to step 7.

  6. Run the poe priority command to configure the interface priority. Check whether the PD is powered on.

    (1) If so, go to step 12.

    (2) If not, go to step 8.

  7. Replace or add a PoE power module to increase the power. Check whether the PD is powered on.

    (1) If so, go to step 12.

    (2) If not, go to step 8.

  8. Check whether the interface is in the power-off time range.

    (1) If so, go to step 12.

    (2) If not, go to step 9.

  9. Check whether the PD is faulty.

    (1) If so, go to step 10.

    (2) If not, go to step 11.

  10. Replace the PD and go to step 12.
  11. Contact Huawei technical support personnel.
  12. End.
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