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Cannot set DNS server address on EG8145V5

Created: Oct 9, 2020 23:38:30Latest reply: Oct 10, 2020 00:29:25 2907 1 0 0 0
  Rewarded HiCoins: 2 (problem resolved)

Hello,

I am unable to change the DNS server address on my EG8145V5 -

DNS server fields are grayed out on the settings page.

Is it blocked in firmware? How can I unlock it?

My device is EG8145V5, I use the default login "Epuser".

Thank you!

DNS fields grayed out


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Recommended answer

Chenxintao
Admin Created Oct 10, 2020 00:29:25

Hello, friend!


Before that, a lot of friends had this problem.


Analyzed the ONT web page and found that the primary DNS server and secondary DNS server were disabled in the following situations:


1. The login user does not have the right to display the configuration. The ONT administrator account and password are required to log in to the ONT.


2. ONT is customized by carriers. Therefore, this function is prohibited according to carriers' requirements.


If you cannot configure the DNS service on the web page, you can change the node in the VSA profile of the U2000 to configure the DNS service for the ONT.


</LANEthernetInterfaceConfig>

<LANHostConfigManagement X_HW_DHCPOption82Enable="0" X_HW_PPPoEPITPEnable="0" X_HW_DNSList="8.8.8.8">

<IPInterface MaxNumber="2" NumberOfInstances="0"/>


</LANEthernetInterfaceConfig>

<LANHostConfigManagement X_HW_DHCPOption82Enable="0" X_HW_PPPoEPITPEnable="0" X_HW_DNSList="8.8.8.8","9.9.9.9">

<IPInterface MaxNumber="2" NumberOfInstances="0"/>


Find the node and manually add X_HW_DNSList="8.8.8.8".


If the product is customized by a carrier, the node is changed and cannot be found.


Thanks!


View more
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  • convention:

All Answers

Hello, friend!


Before that, a lot of friends had this problem.


Analyzed the ONT web page and found that the primary DNS server and secondary DNS server were disabled in the following situations:


1. The login user does not have the right to display the configuration. The ONT administrator account and password are required to log in to the ONT.


2. ONT is customized by carriers. Therefore, this function is prohibited according to carriers' requirements.


If you cannot configure the DNS service on the web page, you can change the node in the VSA profile of the U2000 to configure the DNS service for the ONT.


</LANEthernetInterfaceConfig>

<LANHostConfigManagement X_HW_DHCPOption82Enable="0" X_HW_PPPoEPITPEnable="0" X_HW_DNSList="8.8.8.8">

<IPInterface MaxNumber="2" NumberOfInstances="0"/>


</LANEthernetInterfaceConfig>

<LANHostConfigManagement X_HW_DHCPOption82Enable="0" X_HW_PPPoEPITPEnable="0" X_HW_DNSList="8.8.8.8","9.9.9.9">

<IPInterface MaxNumber="2" NumberOfInstances="0"/>


Find the node and manually add X_HW_DNSList="8.8.8.8".


If the product is customized by a carrier, the node is changed and cannot be found.


Thanks!


View more
  • x
  • convention:

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