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Cannot reset to default

Created: Jan 10, 2021 07:42:29Latest reply: Jan 10, 2021 07:45:36 421 3 0 0 0
  HiCoins as reward: 0 (problem unresolved)

Hello all,

I want to reset my ONT to default and I try to press and hold button 5 seconds but still cannot reboot, what to do next?


Regards,

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Unicef
MVE Created Jan 10, 2021 07:45:36

Dear friend, 


Please try the below 2 steps. Use either of the following methods to reset your Huawei ONT to its default settings.

1. Choose System Tools > Restore Default Configuration from the main menu on the web page and click Default.

2. Hold down the RESET button for at least 10 seconds to restart the ONT with factory settings.

Note:
Do not reset the Huawei ONTs randomly. Otherwise, the ONTs may fail to access the Internet. If an ONT cannot access the Internet after a reset, contact your ISP.

Thanks!

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kunthea
kunthea Created Jan 14, 2021 05:29:47 (0) (0)
Not bad  
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Hello,
We're working on your problem. Please be patient.
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Dear friend, 


Please try the below 2 steps. Use either of the following methods to reset your Huawei ONT to its default settings.

1. Choose System Tools > Restore Default Configuration from the main menu on the web page and click Default.

2. Hold down the RESET button for at least 10 seconds to restart the ONT with factory settings.

Note:
Do not reset the Huawei ONTs randomly. Otherwise, the ONTs may fail to access the Internet. If an ONT cannot access the Internet after a reset, contact your ISP.

Thanks!

View more
  • x
  • convention:

kunthea
kunthea Created Jan 14, 2021 05:29:47 (0) (0)
Not bad  

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