Cannot open CSP portal of IVS3800

Hi, dear!

Good day to you!

In this post, I will explain the analysis of the issue that cannot open the CSP portal of IVS3800.

Issue description

Cannot open the CSP portal of IVS3800

Problem analysis

1. Login to the server by SSH tool as cspexpert mood and apply docker ps -a|grep cspgauss.

   

2. Check the installed node mode by command cat /opt/csp_edge_preinstall.ini.

   

3. Restart the container by command bash  /opt/csp/package/scripts/srv_scripts/GaussDB/GaussDB_start.sh.

   

4. Check if database container is running well after restart it by command docker ps -a|grep cspgauss.

   

5. Check if all services are recovered and running properly by command docker ps -a|grep -v mesos.

   
   

   

6. The issue is solved and can log in to the CSP portal normally.