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Cannot log in to the IVS ...

Cannot log in to the IVS client

Created: Aug 21, 2020 08:37:42Latest reply: Jul 7, 2021 06:58:25 1092 5 0 0 0
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Hello, guys!

Have a nice day to you!

I cannot log in to the IVS client, the system displays an error below:

IVS

Can you help me?

Thanks!


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Unicef
MVE Created Aug 21, 2020 08:52:54

Hi friend!
If you cannot log in to the IVS client, check out the following steps:

1. The password is incorrect;
2. User login upper limit maxnum;
3. The number of incorrect password attempts is too large. As a result, the user is locked;
4. Confirmed that the network was pingable;
5. Confirmed SMU was running;
6. The  firewall blocked the connection;
7. The IVS client version is inconsistent with the VCN version. As a result, the login fails.

According to your description, the hint message displayed when logging in to the IVS Client is: new version detected.

The possible cause is that the IVS client version is inconsistent with the VCN version.

https://forum.huawei.com/enterprise/en/can-t-logint-ivs-client-new-version-detected/thread/550735-887

Thanks!

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from 6#
Y_T_Z
Y_T_Z Admin Created Jul 7, 2021 06:58:25

Hi, user!
There is a topic about IVS C/S Client Login and Related Problems.
Please see below:
https://forum.huawei.com/enterprise/en/ivs-c-s-client-login-and-related-problems/thread/754345-887
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2#
Hey,girl
Hey,girl Created Aug 21, 2020 08:38:59

Hello, Ava!

From the picture, I advise you to upgrade the IVS client.

It seems that the IVS and VCN version does not match.

Best wishes!


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3#
Unicef
Unicef MVE Created Aug 21, 2020 08:52:54

Hi friend!
If you cannot log in to the IVS client, check out the following steps:

1. The password is incorrect;
2. User login upper limit maxnum;
3. The number of incorrect password attempts is too large. As a result, the user is locked;
4. Confirmed that the network was pingable;
5. Confirmed SMU was running;
6. The  firewall blocked the connection;
7. The IVS client version is inconsistent with the VCN version. As a result, the login fails.

According to your description, the hint message displayed when logging in to the IVS Client is: new version detected.

The possible cause is that the IVS client version is inconsistent with the VCN version.

https://forum.huawei.com/enterprise/en/can-t-logint-ivs-client-new-version-detected/thread/550735-887

Thanks!

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4#
Tadros
Tadros Created Aug 31, 2020 08:22:36

what is the current version of your VCN ?
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5#
peter64
peter64 Created Aug 31, 2020 09:57:04

You can login the VCN OMU webpage, from main page check the current VCN version, and download/install the IVS client to be same version as VCN
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6#
Y_T_Z
Y_T_Z Admin Created Jul 7, 2021 06:58:25

Hi, user!
There is a topic about IVS C/S Client Login and Related Problems.
Please see below:
https://forum.huawei.com/enterprise/en/ivs-c-s-client-login-and-related-problems/thread/754345-887
View more
  • x
  • convention：
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