Cannot display serial number

Hi friend,

The serial number displayed on the network device list page is the device-level serial number. Currently, serial numbers of only some devices can be obtained. When synchronizing devices, eSight automatically obtains the device serial numbers from the devices. The obtaining method is as follows:

Huawei devices: Log in to the device through Telnet or sTelnet (SSH) and run the display esn command to obtain the device serial number.

The following conditions must be met for eSight to obtain the device-level serial number:

The device supports the preceding commands or methods for obtaining the device serial number. For details, see the device document.

Telnet or sTelnet parameters must be correctly set on eSight for devices whose serial numbers are obtained using Telnet or sTelnet.

Hope to help you!