Cannot connect to Huawei HG8045’s Wi-Fi network

Neil_Tong · Created Sep 25, 2019 08:45:24

Hi dear,

Firstly, please check whether the target network is the HG8045's Wi-Fi network. The default Wi-Fi name (SSID) and password of the HG8045 are displayed on its nameplate.

Secondly, check whether the Wi-Fi name (SSID) or password of the HG8045 has been changed. If yes, use the new SSID and password for Wi-Fi connection.

Finally, check whether MAC address filtering is configured. Specifically, log in to the HG8045 web page. Navigate to Security >WLAN MAC Filter Configuration and query whether the MAC address has been blacklisted. A device with a blacklisted MAC address cannot be connected to the network.

Attention please:

For some ONTs, the navigation path for configuring MAC addresses filtering is Advanced Configuration > Security Configuration > Wi-Fi MAC Address Filtering.

wissal · Created Sep 25, 2019 08:25:38

Dear user,

For mobile & home device issues, please refer to:

Support: http://consumer.huawei.com/en/.

You are also welcome to send an email to mobile@mail01.huawei.com or to use the Hotline Service (https://consumer.huawei.com/en/support/hotline/) if you have any questions about Huawei Consumer products.

Thanks!

wishbest · Created Sep 25, 2019 08:42:28

Posted by wissal at 2019-09-25 08:25 Dear user,For mobile & home device issues, please refer to:Support: http://consumer.huawei.com/en/.Y ...

Dear wissal， as far as I know, the HG8045 is Huawei enterprise product

Neil_Tong · Created Sep 25, 2019 08:45:24

Hi dear,

Firstly, please check whether the target network is the HG8045's Wi-Fi network. The default Wi-Fi name (SSID) and password of the HG8045 are displayed on its nameplate.

Secondly, check whether the Wi-Fi name (SSID) or password of the HG8045 has been changed. If yes, use the new SSID and password for Wi-Fi connection.

Finally, check whether MAC address filtering is configured. Specifically, log in to the HG8045 web page. Navigate to Security >WLAN MAC Filter Configuration and query whether the MAC address has been blacklisted. A device with a blacklisted MAC address cannot be connected to the network.

Attention please:

For some ONTs, the navigation path for configuring MAC addresses filtering is Advanced Configuration > Security Configuration > Wi-Fi MAC Address Filtering.

wishbest · Created Sep 25, 2019 08:51:40

Posted by Neil_Tong at 2019-09-25 08:45 Hi dear, Firstly,

Thanks, I will check it!

wissal · Created Sep 25, 2019 08:53:43

Posted by wishbest at 2019-09-25 01:42 Dear wissal， as far as I know, the HG8045 is Huawei enterprise product

Thanks for reminding me Cannot connect to Huawei HG8045’s Wi-Fi network-3068349-1

Cannot connect to Huawei HG8045’s Wi-Fi network

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Cannot connect to Huawei HG8045’s Wi-Fi network

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