Hi,
I saw similar problems in the Chinese forum. The Windows 10 VM installed in the VMware is not well compatible with the eNSP. You can try using the win7 virtual machine.
However, I guess the reason may be that the VBOX version does not match. You can try another VBOX version.
To install the eNSP on the Win10, you can refer to How to install eNSP in Windows 10.