Got it

can't login WI

Created: Apr 26, 2019 13:24:22Latest reply: Feb 27, 2022 04:48:23 698 12 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

We can access FusionCompute and FusionAccess but when trying to login VM through TC then it's showing error "Failed to obtain your VM list from the system.please connect the adminstrator 400003

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Featured Answers
olive.zhao
Admin Created Apr 28, 2019 11:08:17

Posted by Root.Piao at 2019-04-28 11:07Thank you very much, this problem has been solved. Before this problem occurred, we had an unexpecte ...
Hi Root.Piao!

Database file damage is very serious, so it is recommended that you back up the database file three times.
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simchamnan
simchamnan Created Feb 2, 2022 02:41:54 (0) (0)
 
Saqibaz
Saqibaz Created Feb 27, 2022 04:48:17 (0) (0)
 
kunthea
kunthea Created Aug 1, 2022 02:04:41 (0) (0)
oh  
All Answers
olive.zhao
olive.zhao Admin Created Apr 26, 2019 13:27:01

hello ,what's version of your FusionAccess? and Have you done any operation?
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kunthea
kunthea Created Aug 1, 2022 02:04:53 (0) (0)
oh  
Boreas
Boreas Created Apr 28, 2019 04:01:24

Hello, is there any alarm on FusionAccess portal about HDC component? or did you remove your VDI VM from AD server then re-add it recently?
i advised to check the communication between the AD server and HDC component.
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simchamnan
simchamnan Created Feb 2, 2022 02:41:59 (0) (0)
 
Root.Piao
Root.Piao Created Apr 28, 2019 11:07:03

Thank you very much, this problem has been solved. Before this problem occurred, we had an unexpected power outage in our equipment room, which caused our database file to be damaged. After remote processing by Huawei engineers, the problem has been solved. Thank you all
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PanchakS
PanchakS Created Feb 2, 2022 02:42:33 (0) (0)
 
olive.zhao
olive.zhao Admin Created Apr 28, 2019 11:08:17

Posted by Root.Piao at 2019-04-28 11:07Thank you very much, this problem has been solved. Before this problem occurred, we had an unexpecte ...
Hi Root.Piao!

Database file damage is very serious, so it is recommended that you back up the database file three times.
View more
  • x
  • convention:

simchamnan
simchamnan Created Feb 2, 2022 02:41:54 (0) (0)
 
Saqibaz
Saqibaz Created Feb 27, 2022 04:48:17 (0) (0)
 
kunthea
kunthea Created Aug 1, 2022 02:04:41 (0) (0)
oh  
PanchakS
PanchakS Created Feb 2, 2022 02:42:46

good
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Saqibaz
Saqibaz Created Feb 27, 2022 04:48:23

Thanks
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