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Can't log in to the BMU page

Created: May 2, 2019 08:23:35Latest reply: Aug 18, 2019 10:05:30 542 7 7 0 0

Problem description

Customer can't log in to the BMU page.

Problem analysis

Customer changed the sa password and the sa account; also used as the service account of BMU, thus causing issues.

Root cause

Customer changed the sa password and the sa account; also used as the service account of BMU, thus causing issues.

Solution

Need to modify all the encryption password on the MBU, portal, EAUS, Appagent, UMServer, eServer configuration files. Then restart and it will work.

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Tadros

Created May 7, 2019 07:22:12

thanks Hisham it is useful

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^3#

heshamk

Created May 9, 2019 07:19:10

Welcome Tadros

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^4#

peter64

Created May 27, 2019 08:44:36

Thanks for case sharing

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Collaboration

Created May 27, 2019 10:02:59

Thnaks

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heshamk

Created May 28, 2019 07:40:52

welcome dears

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^7#

abdelrahman Created May 28, 2019 08:46:30

Thanks for case sharing

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^8#

Sreejesh Created Aug 18, 2019 10:05:30

How to modify sa password in BMU ?

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Comment

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Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

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Can't log in to the BMU page

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