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Can't Find Anything Related to Huawei EchoLife HG8145V (Not HG8145V5 or HG8245)

Created: Aug 6, 2020 07:43:14Latest reply: Apr 27, 2021 06:48:47 4716 20 1 0 0
  HiCoins as reward: 1 (problem unresolved)

Hi there.


Things I am not able to do:

1) No firmware upgrade for the particular router on the internet anywhere

2) Port forward failing after checking for it even though set up on port mapping configuration on 192.168.1.1


Everywhere on the internet, I only see support for HG8245 but the one I have is HG8145V. Require that. 

More info: Bought the router as part Of Airtel XStream Fibre in India.


Thanks for your help!

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Chenxintao
Admin Created Aug 6, 2020 08:45:18

Hello, friend!


To download the upgrade software of the HG8145V, click Software


You are not advised to upgrade the software by yourself. You can contact the ISP to provide the upgrade guide.


I've seen the port forwarding configuration information, but I don't see any errors in the Web configuration. Because I'm not sure what you need to configure port mappings, you are advised to consult your device provider or ISP because the configuration content of enterprise network product is different from that of operation product.


Thanks!

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user_3920573
user_3920573 Created Aug 6, 2020 09:26:05 (0) (0)
I clicked the link, could not find any firmware upgrade software there, just a bunch of documentation.
Secondly, I want to set up port forwarding for a multiplayer game : 'GTA Online'.  
All Answers
Hello, friend.
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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Hello, friend!

First question: Do you want to obtain the HG8145V firmware or cannot upgrade the firmware? 


Question 2: Can you provide your port mapping configuration page?


Thanks!

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user_3920573
user_3920573 Created Aug 6, 2020 08:07:03 (0) (0)
First Answer: I want to upgrade the firmware to the latest version.
Second Answer: Sure, attaching with the post.  
Chenxintao
Chenxintao Reply user_3920573  Created Aug 6, 2020 08:17:32 (0) (0)
The web page that I see is about device information. I need the information on the port mapping configuration page,my friend!  
user_3920573
user_3920573 Reply Chenxintao  Created Aug 6, 2020 08:20:45 (0) (0)
Now attached!  
Chenxintao
Chenxintao Reply user_3920573  Created Aug 6, 2020 08:23:43 (0) (0)
 
Chenxintao
Chenxintao Reply user_3920573  Created Aug 6, 2020 08:25:08 (0) (0)
Scanning images uploaded to the forum is required. Please wait.  

Hello, friend!


To download the upgrade software of the HG8145V, click Software


You are not advised to upgrade the software by yourself. You can contact the ISP to provide the upgrade guide.


I've seen the port forwarding configuration information, but I don't see any errors in the Web configuration. Because I'm not sure what you need to configure port mappings, you are advised to consult your device provider or ISP because the configuration content of enterprise network product is different from that of operation product.


Thanks!

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  • convention:

user_3920573
user_3920573 Created Aug 6, 2020 09:26:05 (0) (0)
I clicked the link, could not find any firmware upgrade software there, just a bunch of documentation.
Secondly, I want to set up port forwarding for a multiplayer game : 'GTA Online'.  

The link content is as follows:

1

These are the upgrade software of the HG8145V.


If you see different or cannot open the web page because your account does not have sufficient permissions, you need to upgrade the software from your device provider.


Sorry, my friend. The HG8145V is a carrier product (ISP) and the forum is mainly about enterprise network products. We are not familiar with the contents that you need to configure. Please contact the ISP for solutions.

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user_3920573
user_3920573 Created Aug 6, 2020 10:07:23 (0) (0)
Only the Product Documentation and Bulletins tab is visible for me. There is no software tab!  
Chenxintao
Chenxintao Reply user_3920573  Created Aug 6, 2020 10:31:17 (0) (0)
That will require a device provider to give you the software, although I would like to give you, but the forum can not transfer tools and software.
Don't worry, they'll give it to you.  
user_3920573
user_3920573 Reply Chenxintao  Created Aug 6, 2020 10:55:38 (0) (0)
Device Provider? And can u send me the software over email?  
Chenxintao
Chenxintao Reply user_3920573  Created Aug 6, 2020 11:06:36 (0) (0)
Sorry, I do not have the right to send emails to users.  
Chenxintao
Chenxintao Reply Chenxintao  Created Aug 6, 2020 11:07:54 (0) (0)
A device vendor is a vendor that sells devices to you.  
InfinitySquared
InfinitySquared Reply Chenxintao  Created Feb 22, 2021 13:40:57 (0) (0)
Hey...
If you can share the HG8145V firmware via a cloud storage link etc, it would be VERY helpful...
My ISP is no longer in business, I just want to use the ONT device for managing a home system...  
Chenxintao
Chenxintao Reply InfinitySquared  Created Feb 22, 2021 13:45:23 (0) (0)
Hi, friend! I am sorry. I do not have permission to download the device firmware.
If you cannot contact the ISP to obtain the device firmware, contact the device provider or local office.  
InfinitySquared
InfinitySquared Reply Chenxintao  Created Feb 22, 2021 14:08:47 (0) (0)
Device Provider would be huawei... There's no local office in my country...
I'm at a loss here... Any help you can provide would be greatly appreciated...  
Chenxintao
Chenxintao Reply InfinitySquared  Created Feb 23, 2021 05:14:07 (0) (0)
we recommend that you contact Huawei after-sales engineers and get help.
Huawei Enterprise Network Technical Support Hotline: https://e.huawei.com/en/service-hotline-query
Good luck!  
I also need firmware update for HG8145V router as it is locked by ISP and I have paid full for this device. So, now if i have to use this router why i can not use. Please provide me details and possible help on this.
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