can't access the s5720 by using securecrt

Created Mar 30, 2019 10:58:05Latest reply Mar 30, 2019 11:03:04 50 2 0 0
  Rewarded E Coins: 0 (problem resolved)

when I connects s5720 using securecrt, it failed, and I checked the configuration, all is fine, my workmates telnet the same switch by using putty, it worked.

what's more, another telnet the switch by using securecrt, it worked. that's strange, I compared the two securecrt and found that the version is different, one is 6.7, another is 7.3. so, does the switch not support the old version securecrt? why?

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chenhui  Admin   Created Mar 30, 2019 11:01:14 Helpful(0) Helpful(0)

@user_3357111 hi!
As you said, when using the earlier version of SecureCRT to access the switch, it will fail. 

This is because the SecureCRT of an earlier version sends non-standard characters that cannot be identified by an S series switch. Therefore, you are advised to use the SecureCRT of version 7.2, 7.3 or later to log in to an S series switch.
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chenhui  Admin   Created Mar 30, 2019 11:03:04 Helpful(0) Helpful(0)

please install the latest sercurecrt
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