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Can't access the Huawei I...

Can't access the Huawei IP camera IPC-6225-VRZ

Created: Jul 18, 2019 12:01:59Latest reply: Jul 18, 2019 12:23:58 798 2 0 0 0
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Dear  Huawei Team,

We can't access the Huawei IP camera IPC-6225-VRZ


We are Facing   issue when we are adding the new Indoor or out door Cameras

Step1:We have given laptop IP

200137tv9vfd2co2wbybpc.jpg?DHCP%20.jpg

Step2:Connected to  switch with vlan configure for cameras but  when we ping its not reachable

200145sthx85hc3z3fhht1.jpg?DHCP%202.jpg


Step3:When we try to access camera through web  it shows

200155blgwukhh7g1kuruz.jpg?DHCP%203.jpg


We need  urgent support  as customer is facing  issue we arenot able to access indoor or out cameras as we have 10 cameras  in same  situation


Please   check his issue


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Hike
Created Jul 18, 2019 12:23:58

Hi there!

If you have problems with the camera being unable to connect, the following information can help you.

1. Please check if the camera IP can be pinged.

2. Please check if the camera IP address is correct and whether it has been modified (such as receiving another IP address from the DHCP pool).

2.1. Set the camera's IP address to the fixed IP. On the same network segment of the router, such as the router's IP (192.168.1.1), the camera can be set to 192.168.1.254.

2.2. Accessing the IP camera using the IP address received from the DHCP Pool.

3. Check if the camera is plugged in.

4. Check for other hardware or cable failures.
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  • convention：

Y_T_Z
Y_T_Z Created Jul 14, 2021 02:45:53 (0) (0)
 
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(0) (0)
2#
Hike
Hike Created Jul 18, 2019 12:23:58

Hi there!

If you have problems with the camera being unable to connect, the following information can help you.

1. Please check if the camera IP can be pinged.

2. Please check if the camera IP address is correct and whether it has been modified (such as receiving another IP address from the DHCP pool).

2.1. Set the camera's IP address to the fixed IP. On the same network segment of the router, such as the router's IP (192.168.1.1), the camera can be set to 192.168.1.254.

2.2. Accessing the IP camera using the IP address received from the DHCP Pool.

3. Check if the camera is plugged in.

4. Check for other hardware or cable failures.
View more
  • x
  • convention：

Y_T_Z
Y_T_Z Created Jul 14, 2021 02:45:53 (0) (0)
 
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