Hello, friend.
According to your situation, we cannot view your power station online. You are advised to seek help from the PV center to obtain a solution. Send an email to the following email address describing your problem and attaching your device's SN number.
Europe Email: eu_inverter_support@huawei.com
China and Asia Pacific: solarservice@huawei.com
Latin America Email: la_inverter_support@huawei.com