Got it

can not ping the camera.

Created: Apr 11, 2019 02:17:24Latest reply: Apr 15, 2019 19:13:20 456 6 0 0 0
  Rewarded HiCoins: 0 (problem resolved)

topology as:

camera------------s5720--------------AR1220-------------PC

ping from the PC to the S5720 is success, but can't ping the camera, I checked the camera, it's working fine, and there is not crc error packets found on the interface which connects to the camera, but to for excluding the tiny possibiilty, we exchanged the wire, but the problem still exists, someone, please do me a favor.

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Featured Answers
chenhui
Admin Created Apr 12, 2019 02:58:06

Posted by user_3357111 at 2019-04-12 02:56I tried, and the I can ping other device.

Then, you better check if the camera really works fine, or you can try replacing the camera with another PC and run the test to diagonose if the problem occured on the camera.
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chenhui
chenhui Admin Created Apr 11, 2019 02:19:04

can the PC ping other device those connect to the S5720?
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kois
kois Created Apr 12, 2019 02:56:35

Posted by chenhui at 2019-04-11 02:19 can the PC ping other device those connect to the S5720?
I tried, and the I can ping other device.
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chenhui
chenhui Admin Created Apr 12, 2019 02:58:06

Posted by user_3357111 at 2019-04-12 02:56I tried, and the I can ping other device.

Then, you better check if the camera really works fine, or you can try replacing the camera with another PC and run the test to diagonose if the problem occured on the camera.
View more
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  • convention:

kois
kois Created Apr 12, 2019 02:59:58

Posted by chenhui at 2019-04-12 02:58 then, you'd better check if the camera do really work fine. or you can try to replace the camera w ...
OK, I'll try that.
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kois
kois Created Apr 12, 2019 10:12:51

Posted by chenhui at 2019-04-12 02:58 then, you'd better check if the camera do really work fine. or you can try to replace the camera w ...
I replaced the camera with a PC, and it do really worked, it seems that we should replace it with a new camera.
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user_3374683
user_3374683 Created Apr 15, 2019 19:13:20

Is this software free?
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