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Created: Jul 26, 2020 19:09:06Latest reply: Jul 27, 2020 01:47:57 387 2 0 0 0
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Hi there.


I can't make the call on my Huawei P8. 

I don't know why please I'm seeking help.


Thanks.

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gabo.lr
Created Jul 26, 2020 19:23:14

Dear user_3908405,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014) where you can get the answer online, and also the service hotline for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Good luck!
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gabo.lr
gabo.lr Created Jul 26, 2020 19:23:14

Dear user_3908405,

Thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our Enterprise product page, we would suggest a visit to our page dedicated to personal devices to better solve this question.

We have the Huawei Community support (https://consumer.huawei.com/en/community/list/?forumId=10014) where you can get the answer online, and also the service hotline for each country or region. You can get the regional hotline number via https://consumer.huawei.com/en/support/hotline.

Good luck!
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Unicef
Unicef MVE Created Jul 27, 2020 01:47:57

Hi user!
Can you make factory reset? if you cannot find any option has been turn off.
or try to swap device/SIM card for testing
Good luck!
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