Call Initiated from a VTM Fails to Be Answered on a VTA

brunobob · Created Mar 18, 2016 09:42:27

Handling Process

Step 1 Use the CCCBar embedded in the CTI platform or eSpace iAgent to call the teller. If the call can be set up successfully, the unified gateway and CTI platform work correctly.
Step 2 Ensure that the AS service of the MCC two-node cluster is correctly configured on eSpace MCC UniPortal.

AalyY · Created Jun 3, 2018 11:59:20

Posted by brunobob at 2016-03-18 03:42 Handling Process Step 1 Use the CCCBar embedded in the CTI platform or eSpace iAgent to call the te ...

good

Mihnea · Created Jun 5, 2018 16:44:12

Very good troubleshooting procedure. Thank you for sharing your knowledge

KarimUC · Created Jun 21, 2018 07:55:30

Sir , is your problem has been solved or not ?

Call Initiated from a VTM Fails to Be Answered on a VTA

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Call Initiated from a VTM Fails to Be Answered on a VTA

Third Party’s Trade Secret

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