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Call Disconnection

Latest reply: May 27, 2020 06:07:40 187 4 2 0

Hello, everyone!

Today, I'd like to share a case with you.

Product Model:MA5600T

Problem Description

When a PBX subscriber is called, the called party control mode configured for the prefix does not take effect.

Problem Analysis

After analysis, it is found that when the callee is configured with the PBX attribute, the additional subscriber category the PBX is the PBX subscriber that occupies the number resource or the PBXsubscriber that does not occupy the number resource and bit 14 of the software parameter 190 is set to 1 (default value): The b1_b6 parameter in the backward call indicator IE of the alert message sent from the subscriber side is set tot_b6, indicating calling party control. The called party control function is enabled for the called party. Therefore, the SoftX3000 uses the current release mode and enables the calling party control function. The release mode of the called party becomes the two-party control mode. As a result, the call is not released after the called party hangs up. In this case, the call can be released only when both the calling and called parties to hang up.

Root Cause

When the PBX non-pilot number and the PBX pilot number are called, the default control mode is calling party control.

Solution Description

Modify the software parameter to ensure that the release control mode is determined by the data configuration when the PBX subscriber is called.

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MVE Created May 27, 2020 04:56:01 Helpful(0) Helpful(0)

Clear and useful solution.
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Chenxintao Created May 28, 2020 00:26:06
Thank you for your support. I hope it will help you, my friend!  
MVE Created May 27, 2020 06:07:40 Helpful(0) Helpful(0)

Nice post
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Chenxintao Created May 28, 2020 00:26:13
Thank you for your support. I hope it will help you, my friend!  


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