Dear user, your device belongs to the Huawei consumer group. For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check the Huawei support website for consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/.
Hi! Regarding your inquiry about Unlock Bootloader code, we would like to inform you as follows: 1. Huawei ensures that product hardware and software are optimized for your device, but after you unlock the bootloader, we cannot guarantee optimum performance or that all functions will operate normally. 2. Most third-party firmware has not been adequately tested and has poor compatibility with Huawei devices, which will affect your device’s stability or even cause damage to your device’s hardware. For example, some firmware may result in excessive power consumption that reduces your device’s standby time and battery lifespan, or the RF performance of your device may be impaired, which may lead to network search failure or poor call quality. Some firmware may even prevent your device from starting and you will not be able to restore the system, meaning that your device will be rendered unusable. 3. Third-party firmware may be vulnerable to malicious software attacks. For this reason, data security cannot be guaranteed. For example, your personal data such as contacts, messages, and location data may be disclosed. Malicious software may also send SMS messages to subscribe to paid services or make calls in the background, incurring inadvertent charges. Malicious software may even be used by others to monitor your device. 4. Some functions will no longer work after you unlock the bootloader. For example, you will no longer be able to use Digital Rights Management (DRM) keys and digital content that you have purchased. Upgrading software using Firmware Over-The-Air (FOTA) or a microSD card may fail or your device may not function properly after upgrading. Besides, there are many other risks that may occur on your device after unlocking the bootloader. So to achieve better user experience and security, Huawei has decided to completely terminate the unlock application service.
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