Got it
Huawei Enterprise Support Community
Community Forums Routing & Switching
Board invalid due to "LPU...

Board invalid due to "LPU1 is failed, Pe0 heart session 6 lost heart packet[BasCode:0x10855,EntCode:0x2060a]"

Created: 2 days 07:52Latest reply: Apr 15, 2022 00:52:21 97 8 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
View the author 1#

Dear All/Expert,



Does anyone know the reason why this alarm"LPU1 is failed, Pe0 heart session 6 lost heart packet[BasCode:0x10855,EntCode:0x2060a]" occurs and how to resolve this case?


Product: CX600-X1

Version: Version 5.150 (CX600 V600R007C00SPC300)






Attachment: You need to log in to download or view. No account? Register
CX600-X1DatacomAbnormal Alarm

Like (0) Dislike (0) Favorite(0) Share Report
Previous: tcam fib lem leaking on CE6870
Next: where can i by Huawei équipements ?
Featured Answers

Best answer

Recommended answer

(0) (0)
fuzi_yao
Admin Created 2 days 08:50

Hi, friend!

According to the fault information, the cause of the fault is that the board is faulty. You are advised to perform the following operations:

1. Check whether the board is registered with the display device.

2. Run the display alarm command to check the alarm information.

3. Run the display logbuffer command to check the logbuffer logs.

4. Remove and insert the board again.


View more
  • x
  • convention：

rashdan_saadon
rashdan_saadon Created 2 days 15:48 (0) (0)
Dear @fuzi_yao , thank you for your explanation. I have attached my further query below and seek your kind advise.  
fuzi_yao
fuzi_yao Reply rashdan_saadon  Created Yesterday 00:52 (0) (0)
I've sent you back the message, please check it out.  
rashdan_saadon
rashdan_saadon Reply fuzi_yao  Created Yesterday 07:11 (0) (0)
Thank you so much for your kind assistance sir.  
fuzi_yao
fuzi_yao Reply rashdan_saadon  Created Yesterday 07:15 (0) (0)
you are welcome!  
All Answers
(0) (0)
2#
fuzi_yao
fuzi_yao Admin Created 2 days 08:00

Hello, dear.
It's nice to meet you in the community.
We're working on getting the right answer for you. Please rest assured that we'll be back with an answer shortly.
View more
  • x
  • convention：
(0) (0)
3#
fuzi_yao
fuzi_yao Admin Created 2 days 08:50

Hi, friend!

According to the fault information, the cause of the fault is that the board is faulty. You are advised to perform the following operations:

1. Check whether the board is registered with the display device.

2. Run the display alarm command to check the alarm information.

3. Run the display logbuffer command to check the logbuffer logs.

4. Remove and insert the board again.


View more
  • x
  • convention：

rashdan_saadon
rashdan_saadon Created 2 days 15:48 (0) (0)
Dear @fuzi_yao , thank you for your explanation. I have attached my further query below and seek your kind advise.  
fuzi_yao
fuzi_yao Reply rashdan_saadon  Created Yesterday 00:52 (0) (0)
I've sent you back the message, please check it out.  
rashdan_saadon
rashdan_saadon Reply fuzi_yao  Created Yesterday 07:11 (0) (0)
Thank you so much for your kind assistance sir.  
fuzi_yao
fuzi_yao Reply rashdan_saadon  Created Yesterday 07:15 (0) (0)
you are welcome!  
(0) (0)
4#
rashdan_saadon
rashdan_saadon Created 2 days 09:22

Dear @fuzi_yao  ,

Thank you for your explanation and please find the output from your suggestions below: 

1) Currently board LPU 1 was Registered and in Normal State.


CX600-X1's Device status:

Slot #    Type       Online    Register      Status      Primary    

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

1         NPU        Present   Registered    Normal      NA         

2         PIC        Present   Registered    Normal      NA         

3         PIC        Present   Registered    Normal      NA         

4         PIC        Present   Registered    Normal      NA         

5         PIC        Present   Registered    Normal      NA         

6         MPU        Present   NA            Normal      Master     

7         MPU        Present   Registered    Normal      Slave      

8         PWR        Present   Registered    Normal      NA         

9         PWR        Present   Registered    Normal      NA         

10        FAN        Present   Registered    Normal      NA         

11        CLK        Present   Registered    Normal      Master     

12        CLK        Present   Registered    Normal      Slave 


2) From "display alarm all history", the below alarm was recorded:

Apr 13 2022 13:14:54+08:00 Device A SRM_ENTITY/1/BOARDINVALID: OID 1.3.6.1.4.1.2011.5.25.219.2.2.5 The board totally failed. (EntityPhysicalIndex=16842754, EntityPhysicalIndex=16842754, EntPhysicalName="LPU 1", EntityType=2, EntityTrapFaultID=132618)


3) Check from log buffer, we found there is LOS alarm before the board invalid and the possible causes is due to the input power was below the lower threshold.Checked on EntityTrapFaultID=132618, its indicated that the LPU slot 1 experienced a complete failure due to the NP of the board failed.


Does the LOS alarm caused the NP board failed? How does it works?


Apr 13 2022 13:14:54+08:00 Device A PIA/1/LOS:Slot=1; OID: 1.3.6.1.4.1.2011.5.25.157.2.9 Loss of signal! (PhyIfIndex=0, SlotID=1, CardID=2, PortID=0, InterfaceName=GigabitEthernet1/2/0)

Apr 13 2022 13:14:54+08:00 Device A %PHY/4/PHY_STATUS_UP2DOWN(l)[4755493]:Slot=1;GigabitEthernet1/2/0 change status to down. The possible cause is: the input power was below the lower threshold.

Apr 13 2022 13:14:54+08:00 Device A SRM_ENTITY/1/BOARDINVALID: OID 1.3.6.1.4.1.2011.5.25.219.2.2.5 The board totally failed. (EntityPhysicalIndex=16842754, EntityPhysicalIndex=16842754, EntPhysicalName="LPU 1", EntityType=2, EntityTrapFaultID=132618)

Apr 13 2022 13:14:57+08:00 Device A %PHY/4/PHY_STATUS_UP(l)[4755497]:Slot=1;GigabitEthernet1/2/0 change status to up.


Thank you,

View more
  • x
  • convention：
(0) (0)
5#
fuzi_yao
fuzi_yao Admin Created Yesterday 00:52

Hi, friend!

The error information is as follows: You are advised to check whether services are normal after replacing the board. This error is a fatal error and may cause service interruption.

1.3.6.1.4.1.2011.5.25.219.2.2.5: All functions of the board fail and all services are terminated. Replace the board or run the interface-match-check config-recovery enable slot slot-id command.

1.3.6.1.4.1.2011.5.25.157.2.9: CRC error packets exist on the link. Check the link status and check whether the physical link is faulty. Replace the network cable to check whether the fault is rectified.

View more
  • x
  • convention：
Back to list

Comment

Advanced
B Color Image Link Quote Code Smilies
You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login
Huawei Website Support About Huawei Privacy User Agreement Terms of Use Cookies Cookie Settings
Huawei Enterprise Huawei Carrier Forum Training & Certification

Contact Us: e_online@huawei.com Copyright © 2022 Huawei Technologies Co., Ltd. All rights reserved.

APP

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.