BMU server switch failed with VCS

Hello, dear!

Good day to you!

This post describes how to deal with the problem that the BMU server switch failed with VCS.

Issue Description

customer test BMU server1 switch to BMU server 2, fail.

BMU version: V200R002C00SPC200 

Handling Process

1. Get the BMU2 switch log in the /root/eSpace_UC/eSpace_UC_Server/Logs/BMU/bmu_vcs.log 

   we find that the BMU start then monitor BMU resource abnormal.

   
   

   

   
   

2. Get the BMU start log---catalina.log, find that read the config file---server.xml fail. The BMU resource abnormal.
   

   we also find that read the server.xml failed reason is this file 88 row format is wrong.

   
   

   

   
   

3. check the server.xml file, we find that the security and sslEnabledProtocols these two attributes should have space. or else the server.xml  file is not right. so BMU2 can not run normally.

   
   

   

4. Edit the server.xml file to change the 88 row format. then save and test, ok.
   

Root Cause

we find that the security and sslEnabledProtocols these two attributes should have a space in server.xml file. or else the server.xml  file is not right. so BMU2 can not run normally.

Solution

1. Get the BMU2 switch log in the /root/eSpace_UC/eSpace_UC_Server/Logs/BMU/bmu_vcs.log 

   we find that the BMU starts then monitor BMU resource abnormal.

   
   

   

   
   

2. Get the BMU start log---catalina.log, find that read the config file---server.xml fail. The BMU resource abnormal.
   

   we also find that read the server.xml failed reason is this file 88 row format is wrong.

   
   

   

   
   

3. Check the server.xml file, we find that the security and sslEnabledProtocols these two attributes should have space. or else the server.xml  file is not right. so BMU2 can not run normally.

   
   

   

   
   

4. Edit the server.xml file to change the 88 row format. then save and test, ok.

This is all, thanks for reading!