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Blade Server CH121 V5 Multi-Component Alarm

Latest reply: Mar 27, 2022 02:14:18 400 10 3 0 0

Hello, everyone!

This case will tell you how to solve the blade server CH121 V5 Multi-Compute alarm.

Problem Description

An alarm is generated for multiple components.

Problem Analysis

1. According to the SEL, an uncorrectable error alarm is generated for CPU1. 

cpu

2. After CPU 1 is replaced, alarms are generated repeatedly, indicating that the mainboard is not installed. After that, alarms are generated, indicating that all DIMMs in the CPU 2 area fail to be initialized and the RAID controller card communication is abnormal.

cpu

3. According to the logical structure diagram, the DIMM in the cpu2 area and the RAID controller card are connected to CPU 1 and CPU 2 through the mainboard. There is a high probability that the mainboard is faulty.

CH121 V5

4. According to the FDM log, no alarm is generated after CPU 1 is replaced. The BANK (PCU) is the QPI module. This indicates that the fault is caused by the BANK (PCU) or the mainboard.

FDM log

Root Cause

Multiple Component Alarms Are Generated Due to Mainboard Faults


Solution Description

Conclusion:

Multiple Component Alarms Are Generated Due to Mainboard Faults

Solution:

Replacing a mainboard

This is my solution, how about yours? Go ahead and share it with us!


Interesting
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stephen.xu
stephen.xu Created Feb 4, 2021 00:55:02 (0) (0)
 
Great share
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olive.zhao
olive.zhao Created Feb 14, 2022 00:36:25 (0) (0)
Thanks!  
interesting share
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stephen.xu
stephen.xu Created Feb 14, 2022 00:32:01 (0) (0)
Thank you!  
Thanks for sharing
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See the same case on guide =
https://support.huawei.com/enterprise/ru/doc/EDOC1000041338/be5ab804/v3
"5.1.2.1.3 Uncorrectable CPU Error Occurs During CH121 V3 OS Loading"
If it the same problem, so use the solution:
Upgrade the BIOS to 3.66 or later
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Arther
Moderator Author Created Mar 27, 2022 02:14:18

Many thanks for the nice content.
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stephen.xu
stephen.xu Created Mar 28, 2022 01:17:36 (0) (0)
 

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