Got it

B818-263 - How to configure Dynamic DNS Services other than the preset DynDNS.org, No-IP.com and oray ?

Created: Jan 21, 2021 00:40:07Latest reply: Jan 21, 2021 01:41:04 3392 4 1 0 0
  HiCoins as reward: 0 (problem unresolved)

Hi Huawei,


I have aquired a "Huawei B818-263" aka "Huawei 4G LTE Router 3 Prime". 


While dynamic DNS works well with No-IP, I want to use another service of my choice. The ones preset by Huawei are paid services and / or Chinese, which is not what I want ( my Chinese is a bit wanting ;-) )


Likewise, when adressing the WAN IP I can _only_ reach the Web-UI of the router, but no device in my local network.


I have tried both, "Virtual Server", as well as "DMZ Settings".


Asking for Email-Support achieved two Emails from Huawei Support with useless information ("tell us what you try to achieve" and "Ask Vodafone, the software is provided by them".


Answering these nonsensical messages resulted in bounces, telling me "<mobile.de@mail01.huawei.com>: host mailmx05.huawei.com[103.218.216.217] said: 550 5.7.1 Sender IP in realtime blacklist client [194.25.134.22] blocked using rbl.skyguard.cn (in reply to RCPT TO command)


How can a recipient you just sent email to be blocked from answering ?


So, the main issue seems to remain: Is Huawei able and willing to provide support for it's products ?


N.B. I bought the item from Huawei through Amazon, no mobile phone provider has anything to do with it.


In case you want to track the device: The serial number is VNN7S20518002678 and Huwaei grants warranty for it.


HUAWEI 4G Router 3 Prime White V1.0

SN:VNN7S20518002678

Ablaufdatum der Garantie:2023-01-16






Featured Answers

Recommended answer

Chenxintao
Admin Created Jan 21, 2021 01:06:32

Hello, friend!


B818-263 is a Consumer product. After confirmation, we regret to inform you that B818-263 supports only the preceding three DNS services.


Currently, other DNS services cannot be configured.


Thanks!

View more
  • x
  • convention:

All Answers
Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
View more
  • x
  • convention:

Hello, friend!


B818-263 is a Consumer product. After confirmation, we regret to inform you that B818-263 supports only the preceding three DNS services.


Currently, other DNS services cannot be configured.


Thanks!

View more
  • x
  • convention:

@Chenxintao

Thanks for the reply, its a pity that Huawei thinks little of consumers.

Did it ever occur to your management, that Enterprises are made of any number of consumers ?

So every treatment you deliver to "consumers" will hit you back by "enterprises" eventually.

Pity you can't do better
View more
  • x
  • convention:

Chenxintao
Chenxintao Created Jan 21, 2021 01:47:58 (0) (0)
I am sorry! My friend!
I'll give you your feedback. However, when I confirmed that the device supports only the three types of DNS servers, I also asked why the device supports only the three types of DNS servers.
Because consumer products are closely linked to ISPs.
Then you should understand that if a product needs to be circulated to the market, there must be certain rules.
Thanks!  

Comment

You need to log in to comment to the post Login | Register
Comment

Notice: To protect the legitimate rights and interests of you, the community, and third parties, do not release content that may bring legal risks to all parties, including but are not limited to the following:
  • Politically sensitive content
  • Content concerning pornography, gambling, and drug abuse
  • Content that may disclose or infringe upon others ' commercial secrets, intellectual properties, including trade marks, copyrights, and patents, and personal privacy
Do not share your account and password with others. All operations performed using your account will be regarded as your own actions and all consequences arising therefrom will be borne by you. For details, see " User Agreement."

My Followers

Login and enjoy all the member benefits

Login

Block
Are you sure to block this user?
Users on your blacklist cannot comment on your post,cannot mention you, cannot send you private messages.
Reminder
Please bind your phone number to obtain invitation bonus.