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B525S-65A

B525S-65A

Created: Sep 25, 2018 13:46:16Latest reply: Sep 25, 2018 13:50:40 3908 1 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hi there, everybody!


This post enquires about B525S-65A. Please see more below.


Huawei B525S-65A

Source: https://www.4gltemall.com/huawei-b525-4g-lte-cat6-wireless-router.html


ISSUE DESCRIPTION


I just got my new box and yesterday when I wanted to activate everything, I had some issues. 


In fact when I activate some systemes in 5G (Google Home, camera, computer), they work. However, when after that I activate WiFi for other systems, these systems work but I lose the operational system on 5G.


Please, can you help me solve this issue with my B525S-65A? Maybe I forgot something when I activated the system.


Thank you.
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Sergio93
Created Sep 25, 2018 13:50:40

Hi!

For assistance needed regarding mobile broadband, mobile phones or home devices, we advise you to check the Huawei support website for Consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. They are able to help you solve your issues:


http://consumer.huawei.com/en/contact-us/index.htm?tag=hotline.


If the information that you are seeking cannot be found there or if the country where you are currently located is not included on our website, please contact our colleagues by sending an e-mail to mobile@huawei.com.
 
Thank you for understanding!
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Sergio93
Sergio93 Created Sep 25, 2018 13:50:40

Hi!

For assistance needed regarding mobile broadband, mobile phones or home devices, we advise you to check the Huawei support website for Consumer, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group. They are able to help you solve your issues:


http://consumer.huawei.com/en/contact-us/index.htm?tag=hotline.


If the information that you are seeking cannot be found there or if the country where you are currently located is not included on our website, please contact our colleagues by sending an e-mail to mobile@huawei.com.
 
Thank you for understanding!
View more
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