B525 lte router not powering in after factory reset

Chenxintao · Created Jan 21, 2022 08:12:53

Posted by user_4569601 at 2022-01-20 06:42 Thank you but I have already tried all that. What do you mean, the router isnt assembled correctl ...

Hello, my dear!

I understand that the problem is that the device will not boot after a reset.

Can the symptom of startup failure be specific? For example, whether the device cannot be powered on? Is the indicator on the front of the device panel still on?

If the power supply is normal, you can use another power supply to power on the device or replace the socket. However, you are advised to use the original power supply.

Thanks!

Gustavo.HdezF · Created Jan 19, 2022 18:13:00

Dear user,

Please kindly note that we are responsible for Enterprise products and your device belongs to the Huawei Consumer group.

For assistance needed regarding mobile broadband, mobile phone or home devices, we advise you to check

the Huawei support website for consumers, which also contains direct hotline phone numbers where you can contact our colleagues from the Consumer Business Group.

They are able to help you solve your issues: https://consumer.huawei.com/en/support/hotline/

Thanks for your understanding!

faysalji · Created Jan 19, 2022 19:58:33

Thee can be 2 possible causes:
1) Your router isn't assembled correctly
2) Your router isn't turned on correctly

Check the power to the router:
Turn on your router
Turn the back of your router towards you.
Connect the power supply to the power plug and to a power point.
Tap and hold On/Off until your router is turned on.

Navin_kay · Created Jan 20, 2022 05:09:12

Good

user_4569601 · Created Jan 20, 2022 06:42:31

Posted by faysalji at 2022-01-19 19:58 Thee can be 2 possible causes: 1) Your router isn't assembled correctly 2) Your router isn't t ...

Thank you but I have already tried all that. What do you mean, the router isnt assembled correctly? It worked last week and now its not working.

Chenxintao · Created Jan 21, 2022 08:12:53

Posted by user_4569601 at 2022-01-20 06:42 Thank you but I have already tried all that. What do you mean, the router isnt assembled correctl ...

Hello, my dear!

I understand that the problem is that the device will not boot after a reset.

Can the symptom of startup failure be specific? For example, whether the device cannot be powered on? Is the indicator on the front of the device panel still on?

If the power supply is normal, you can use another power supply to power on the device or replace the socket. However, you are advised to use the original power supply.

Thanks!

user_4569601 · Created Jan 21, 2022 17:16:03

Posted by Chenxintao at 2022-01-21 08:12 Hello, my dear!I understand that the problem is that the device will not boot after a reset.Can th ...

Hi there,

No start up at all after reset. So lights are not even on :-(

No one seems to have a power supply that I can use to just try and see if its the power supply thats the problem or the router itself.

I went to 2 mobile and 2 PC shops today and they all dont have hope for me :-(

Chenxintao · Created Jan 22, 2022 01:33:04

Posted by user_4569601 at 2022-01-21 17:16 Hi there, No start up at all after reset. So lights are not even on :-(No one seems to have a pow ...

Hello, friend!

According to your description, it appears that the device has been restored to its factory settings. However, I cannot determine why the device cannot be powered on. You need to send the device to a local Huawei store for repair.

Thanks!

Precious · Created Jan 23, 2022 13:36:06

very well explained answers

B525 lte router not powering in after factory reset

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