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B315 router admin passwor...

B315 router admin password error

Created: Apr 7, 2020 13:02:06Latest reply: Apr 7, 2020 13:11:29 1446 4 0 0 0
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Hello,


Upon changing the admin password it was accepted and saved, but when I tried to log in with the new password it keeps giving me an incorrect password message. I have tried both the old and new passwords and it keeps giving the same response.


this has happened on numerous occations even after resetting the router to its default settings.


please advise.

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olive.zhao
Admin Created Apr 7, 2020 13:07:32

Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.
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olive.zhao
olive.zhao Admin Created Apr 7, 2020 13:05:28

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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user_3782714
user_3782714 Created Apr 7, 2020 13:06:37

Posted by olive.zhao at 2020-04-07 13:05 Hello, dear! It's nice to meet you in the community. We're working on your problem. Please be patie ...
Hello,

Thank you for the reply.

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olive.zhao
olive.zhao Admin Created Apr 7, 2020 13:07:32

Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are visiting our enterprise product page, we would suggest a visit to our page dedicated to persoal devices to better solve this question. We have Huawei Community support ( https://consumer.huawei.com/en/community/list/?forumId=10014 ) where you can get the answer online, and also service hotline for each country or region. You can get the regional hotline number in https://consumer.huawei.com/en/support/hotline.
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user_3782714
user_3782714 Created Apr 7, 2020 13:11:29

Posted by olive.zhao at 2020-04-07 13:07 Dear user, thanks for reaching out to us. We are sorry for the inconvenience caused. Since you are v ...
thank you kindly
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