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Avaya Agent Group Report

Avaya Agent Group Report

Created: Aug 27, 2012 09:46:28Latest reply: Jun 18, 2016 08:32:06 6725 3 0 0 0

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Hi,

Need to clarify if the attached Avaya report fields are available in our iWeb report. What detail ustomization is needed from ISV?

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a00902478 Created Aug 27, 2012 09:53:12

Dear, m00728619,

Thanks for raising query in the forum.

We will reply you soon.

Regards

ISV support Team

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a00902478 Created Aug 28, 2012 07:33:06

Dear, m00728619

Like Avaya Split/Skill report we "Skill Performance Daily Report".

I have send you the report template through mail.

Please let me know if you want more clarification.

Thanks

ISV Team

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user_2296671 Created Jun 18, 2016 08:32:06

膜拜膜拜膜拜

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