Issue Description:When a user dials the Console access prefix, the announcement "The number you dialed is busy now, please hung up and redial later" is played.
Possbile reason:
1.The attendant number is set to an intra-office user number.
2.The attendant group access prefix is set to an intra-office user number.
3.The attendant number and the attendant group access prefix are the same.
4.The attendant shows busy.
Solution :
1.Verify that the attendant number is not set to an intra-office number; otherwise, delete the intra-office number.
2.Verify that the attendant group access prefix is not set to an intra-office number; otherwise, change or delete the intra-office number.
3.Verify that the attendant number and the attendant group access prefix are not the same; otherwise, change them to different numbers.
4.Verify that the attendant is not showing busy; otherwise, change the attendant status to idle. This post was last edited by wangjun188 at 2018-11-29 09:21.