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ATPTools

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1 Tool overview

  When the first-line service or agent accepts the product for the customer, it needs to select the functional features that need to be accepted from the acceptance manual. The tool first imports the acceptance use case document, and then presents the list of acceptance cases in a tree structure. After the user selects the use case, a new “customer acceptance use case” and “customer acceptance signature form” are finally generated.


2 matters needing attention

1) Microsoft Office 2013 should be installed in advance using this tool. This tool is mainly tested and verified in the word2013 version.

2) The acceptance manual must be downloaded from the Support website and must conform to the regulatory acceptance manual. For specific format requirements, please refer to section 3 constraints in the manual.

3) Please refer to "ATPTools Instructions for Use. doc" for how to use it.

4) Under abnormal circumstances, you can try to close the word process or restart the computer in windows.


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