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AR651W - Connected to Cit...

AR651W - Connected to Citrix NetScaler

Created: Jun 4, 2020 10:25:21Latest reply: Aug 28, 2021 06:27:22 580 7 0 0 0
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Hello some help needed .

I have a AR651W directed connected to  Citrix NetScaler, and it works fine for 30 minutes and then i have to reload AR651. I only have giga0/0/0 connected to Citrix.  The router gives Internet acess only, outbound nat only. Any debugs?


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chenhui
Admin Created Jun 4, 2020 12:46:06

Posted by NICK_A at 2020-06-04 11:59 No Internet acess from citrix. In the router ia have Internet acess.
Hi @NICK_A,
Please connect the Citrix NetScaler to other interface, rather than G0/0/0. Commonly, the interface G0/0/0 is used as the out-of-band management, not working as a service port.
Also, if possible, kindly share us if there is any error logs on AR651W.
Thanks
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Unicef
Unicef Created Aug 28, 2021 06:27:15 (0) (0)
 
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jason_hu
jason_hu Admin Created Jun 4, 2020 10:35:36

please wait for.
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jason_hu
jason_hu Admin Created Jun 4, 2020 11:43:23

Hello@NICK_A,
What will happen to the router or Citrix after 30 minutes?
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NICK_A
NICK_A Created Jun 4, 2020 11:59:37 (0) (0)
No Internet acess from citrix. In the router ia have Internet acess.  
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4#
NICK_A
NICK_A Created Jun 4, 2020 11:59:13

No Internet acess from citrix. In the router ia have Internet acess.
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(0) (0)
5#
chenhui
chenhui Admin Created Jun 4, 2020 12:46:06

Posted by NICK_A at 2020-06-04 11:59 No Internet acess from citrix. In the router ia have Internet acess.
Hi @NICK_A,
Please connect the Citrix NetScaler to other interface, rather than G0/0/0. Commonly, the interface G0/0/0 is used as the out-of-band management, not working as a service port.
Also, if possible, kindly share us if there is any error logs on AR651W.
Thanks
View more
  • x
  • convention：

Unicef
Unicef Created Aug 28, 2021 06:27:15 (0) (0)
 
(0) (0)
6#
Unicef
Unicef MVE Created Aug 28, 2021 06:27:22

NICE
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