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AR license active fail Highlighted

Latest reply: Nov 27, 2020 18:13:53 1743 13 11 0 0
【Problem Description】
customer feedback the lincese active fail


Trying to activate it on the router, hegets an error:
<RT-Primary>licenseactive LICAR2240_all_xxxxxxxxx.dat
Info: TheLicense is being activated. Please wait for a moment.
Info: Licensefile validation failed.
Error: GTLverify license failed, change an authentic license please.

 
 
【Problem Analysis】
Step one check the license filea that customer inmport is correct or not.need compare the ESN
 
We found the licnese ESN and the production is correct,But the license which customer download is invalid from ESDP system.
 
Step two download the new license file wich is valid and upload to system to test again.
 
After test customer still feedback that active fail with same error.After confirm that customer use the WEB UI to login the license files and then active it via CLI.
 
Step three Suggest customer use FTP again with bin mode
 
<Huawei> ftp 1.1.1.1
Trying1.1.1.1 ...
PressCTRL+K to abort
Connectedto 1.1.1.1.
User(1.1.1.1:(none)):ftpuser
331Password required for ftpuser.
Enterpassword:
230User ftpuser logged in.
[ftp ]bin
200 Type is Image (Binary)
 
After use the FTP, the license upload successd and active success now without any error.
 
The main issue with WEB UI, because durring the upload the license file may damage
 
【Solution Description】
 
Suggest use FTP with bin mode to load the license file
 
<Huawei> ftp 1.1.1.1
Trying1.1.1.1 ...
PressCTRL+K to abort
Connectedto 1.1.1.1.
User(1.1.1.1:(none)):ftpuser
331Password required for ftpuser.
Enterpassword:
230User ftpuser logged in.
[ftp ]bin
200 Type is Image (Binary)
 


 
  This post was last edited by SupperRobin at 2018-10-18 08:52.

:)
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Step one check the license filea that customer inmport is correct or not.need compare the ESN
 
We found the licnese ESN and the production is correct,But the license which customer download is invalid from ESDP system.
 
Step two download the new license file wich is valid and upload to system to test again.
 
After test customer still feedback that active fail with same error.After confirm that customer use the WEB UI to login the license files and then active it via CLI.

thanks for sharing us such a good example.
This post was last edited by Torrent at 2018-10-31 07:16.
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Thanks for your sharing , i am encountered the same issue , after use your solution , i solved it .

Suggest use FTP with bin mode to load the license file

<Huawei> ftp 1.1.1.1
Trying1.1.1.1 ...
PressCTRL+K to abort
Connectedto 1.1.1.1.
User(1.1.1.1none)):ftpuser
331Password required for ftpuser.
Enterpassword:
230User ftpuser logged in.
[ftp ]bin
200 Type is Image (Binary)
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  • x
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After test customer still feedback that active fail with same error.After confirm that customer use the WEB UI to login the license files and then active it via CLI.
 
Step three Suggest customer use FTP again with bin mode

 

Bin mode is very good ,i think this is key information ,right Robin ?

This post was last edited by Finn92 at 2018-10-31 08:35.
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raquelaran
raquelaran Created Nov 29, 2020 01:48:36 (0) (0)
 
Dear SupperRobin,
I am writing to you to say that I do not know what is ESDP system,what's the website of this system, does it open to customer? If it does not open to customer, as a customer how can I compare and download the new license.
Please give me an advance, I am looking forward to your reply.

Best Regards.
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raquelaran
raquelaran Created Nov 29, 2020 01:48:44 (0) (0)
 
its so great
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Originally, I decided not to return any posts in the community, but after reading your post, I told myself that this post must be returned! This is a rare sticker that has been rare for a hundred years! Heaven has eyes, let me see such a wonderful post in the eugenic year.
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You need to activate licenses in either of the following situations:
  • Purchasing a license to obtain permissions on related functions after you purchase a new device.
  • Applying for a new license file, and upgrading and loading the license file when the license file is loaded on the device and a new feature is required.
This post was last edited by No.9527 at 2018-10-31 06:35.
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After the device starts, you can log in to the device through the console port without entering the password only this time. After logging in to the device, configure a new console port login password immediately. This following uses password authentication configuration as an example This post was last edited by littlestone at 2018-10-31 06:15.
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remind us using the bin mode for this case

This post was last edited by GongXiaochuan at 2018-10-30 06:16.
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