【Problem Description】
customer feedback the lincese active fail
Trying to activate it on the router, hegets an error:
<RT-Primary>licenseactive LICAR2240_all_xxxxxxxxx.dat
Info: TheLicense is being activated. Please wait for a moment.
Info: Licensefile validation failed.
Error:
GTLverify license failed, change an authentic license please. 【Problem Analysis】
Step one check the license filea that customer inmport is correct or not.need compare the ESN
We found the licnese ESN and the production is correct,But the license which customer download is invalid from ESDP system.
Step two download the new license file wich is valid and upload to system to test again.
After test customer still feedback that active fail with same error.After confirm that customer use the WEB UI to login the license files and then active it via CLI.
Step three Suggest customer use FTP again with bin mode
<Huawei> ftp 1.1.1.1 Trying1.1.1.1 ... PressCTRL+K to abort Connectedto 1.1.1.1. User(1.1.1.1:(none)):ftpuser 331Password required for ftpuser. Enterpassword: 230User ftpuser logged in. [ftp ]bin 200 Type is Image (Binary) After use the FTP, the license upload successd and active success now without any error.
The main issue with WEB UI, because durring the upload the license file may damage
【Solution Description】
Suggest use FTP with bin mode to load the license file
<Huawei> ftp 1.1.1.1 Trying1.1.1.1 ... PressCTRL+K to abort Connectedto 1.1.1.1. User(1.1.1.1:(none)):ftpuser 331Password required for ftpuser. Enterpassword: 230User ftpuser logged in. [ftp ]bin 200 Type is Image (Binary) This post was last edited by SupperRobin at 2018-10-18 08:52.