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APs online failure after changing AP group

Latest reply: Dec 20, 2021 13:47:14 465 2 2 0 0

Problem: there is an issue for customer that he has a lot of AP go offline after changing the AP group, after troubleshooting we found that there is a misconfiguration in the AC default wired port profile with mode endpoint, the AP's wired interface does not join any VLAN by default and its uses for connecting computer

solution: After removing the endpoint configuration on AC and restored the AP to a factory setting, then AP can be online successfully.

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