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App is crap

App is crap

Created: May 29, 2021 00:34:38Latest reply: May 29, 2021 01:49:16 388 6 0 0 0
  Rewarded HiCoins： 1 (problem resolved)
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Fusion Solar App: 


I keep getting a warning that says: "The service certificate has potential risks". and then it wont let me log in. the webiste seems to be down too.


Any solutions?

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BetterMing
Created May 29, 2021 01:49:16

Hello, dear.
Can you provide some screenshots? We haven't encountered your kind of problem yet. Is your network located in the US? Maybe the US network is doing something to our site that is not visible. You can contact our PV center and they will find the problem for you.
Email: eu_inverter_support@huawei.com
Thanks！
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  • convention：

hasig
hasig Created May 29, 2021 02:06:06 (0) (0)
hi. I'm in Australia. the fusion solar app and the website 5gs.fusionsolar.huawei dont work. When accessing the site it says: "You cannot visit sg5.fusionsolar.huawei.com right now because the website uses HSTS."

the app wont let me take screenshots.  
BetterMing
BetterMing Reply hasig  Created May 29, 2021 03:23:50 (0) (0)
Maybe you can try intl.fusionsolar.huawei.com  
BetterMing
BetterMing Reply hasig  Created May 29, 2021 03:31:07 (1) (0)
Got an update that the Fusionsolar service in the Asia-Pacific region has been out of service for the last three days for a system upgrade.  
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2#
Y_T_Z
Y_T_Z Admin Created May 29, 2021 00:38:38

Hi, dear!
It is recommended that you check the following certificates for compliance.
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hasig
hasig Created May 29, 2021 00:41:18

Posted by Y_T_Z at 2021-05-29 00:38 Hi, dear!It is recommended that you check the following certificates for compliance.
hi Y_T_Z

which certificates?
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4#
BetterMing
BetterMing Created May 29, 2021 01:49:16

Hello, dear.
Can you provide some screenshots? We haven't encountered your kind of problem yet. Is your network located in the US? Maybe the US network is doing something to our site that is not visible. You can contact our PV center and they will find the problem for you.
Email: eu_inverter_support@huawei.com
Thanks！
View more
  • x
  • convention：

hasig
hasig Created May 29, 2021 02:06:06 (0) (0)
hi. I'm in Australia. the fusion solar app and the website 5gs.fusionsolar.huawei dont work. When accessing the site it says: "You cannot visit sg5.fusionsolar.huawei.com right now because the website uses HSTS."

the app wont let me take screenshots.  
BetterMing
BetterMing Reply hasig  Created May 29, 2021 03:23:50 (0) (0)
Maybe you can try intl.fusionsolar.huawei.com  
BetterMing
BetterMing Reply hasig  Created May 29, 2021 03:31:07 (1) (0)
Got an update that the Fusionsolar service in the Asia-Pacific region has been out of service for the last three days for a system upgrade.  
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