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AP5030DN-S wifi unable to obtaning IP using Web interface

Created: Jul 18, 2018 04:20:59Latest reply: Jul 18, 2018 13:28:41 749 5 0 0 0
  Rewarded HiCoins: 0 (problem resolved)
Hi Team,
My wifi unable to obtaning IP after power outage. how to check the AP whether exist any misconfiguration??
before power outage wifi is without any problem.
I had try to restart the AP, but still cannot. im first time to configure the AP. The guy configure this AP has been resign.

I try connecte from my laptop to this wifi, is able to connect but no internet and ip is loopback IP. i have try to manually configure the IP, still cannot.

Featured Answers
It is possible that the configuration was not saved, and when the outage occurred some part of the configuration was lost.
Please make sure that the dhcp is working properly and also check the dhcp server can reach the end device.

I would also recommend takeing a look at the basic configuration example for WLAN:
http://support.huawei.com/hedex/hdx.do?docid=EDOC1000153688&id=dc_cfg_wlan_basic_0067&text=Example%252520for%252520Configuring%252520WLAN%252520Services%252520on%252520a%252520Small-Scale%252520Network%252520%252528IPv4%252520Network%252529&lang=en
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All Answers
It is possible that the configuration was not saved, and when the outage occurred some part of the configuration was lost.
Please make sure that the dhcp is working properly and also check the dhcp server can reach the end device.

I would also recommend takeing a look at the basic configuration example for WLAN:
http://support.huawei.com/hedex/hdx.do?docid=EDOC1000153688&id=dc_cfg_wlan_basic_0067&text=Example%252520for%252520Configuring%252520WLAN%252520Services%252520on%252520a%252520Small-Scale%252520Network%252520%252528IPv4%252520Network%252529&lang=en
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I would like to help you, It's possible to provide more information about the current setup?
Your AP is working in standalone mode? or you have an access controller that manage multiple access-points? This type of AP can work in both ways.

Based on this information I can help you with a guide which allow you to reconfigure the system. For some reason the configuration was lost.
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Hi Luke_WiFi_Walker ,
How to check the DHCP is working properly? I'm using the web interface to check the AP configuration.


Hi StarOfWest,
I have two AP, one is standalone mode another one is multiple access point. the problem one is standalone AP got problem. What information you need? i can collect to you. display diagnostic-information?
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Hi All,
I was fixed the problem. thanks for your guys to assist.AP5030DN-S wifi unable to obtaning IP using Web interface-2699421-1
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Posted by newgateJQ at 2018-07-18 09:26 Hi All,I was fixed the problem. thanks for your guys to assist.
Hello Newgate, I am glad the issue was solved.
Out of curiosity would you mind sharing what was the issue ? :)
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