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AP can not take ip addres...

AP can not take ip address

Created: Jun 28, 2021 17:45:16Latest reply: Jun 30, 2021 01:48:21 347 5 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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hello @all

i have my dhcp server on s5732 and one s5735 24p.

my all AP are connect to s5735, the all AP can not take ip addess.

the APs link on S5735 and alredy configured the port of AP. but all AP can not take ip address.

AP port configuration  : 

 port link-type trunk
 port trunk allow-pass vlan 3 5 to 7 15
 port trunk pvid vlan 5
 undo port trunk allow-pass vlan 1
 dhcp snooping enable



also i have this error on s5732


The old performance file flash:/pmdata/101640a3b0403asso2534607833_3020210628113000.txt was deleted because the number of files reached the upper limit.

Jun 28 2021 13:30:01 S5732-CS-01 %PM/4/PM_LOGID_STATISTICS_NUMAGING_FILE(s)[24]:The old performance file flash:/pmdata/101640a3b0403phys2534607833_3020210628113000.txt was deleted because the number of files reached the upper limit.

Jun 28 2021 13:30:01 ABJ_LMU-S5732-CS-01 %PM/4/PM_LOGID_STATISTICS_NUMAGING_FILE(s)[25]:The old performance file flash:/pmdata/101640a3b0403radi2634607833_3020210628113000.txt was deleted because the number of files reached the upper limit.

Jun 28 2021 13:30:01 ABJ_LMU-S5732-CS-01 %PM/4/STATISTICS_TASK_TRANSFER_FILE(s)[26]:The performance statistics file was transferred through SFTP. (UserName=admin, OperateType=Put, SrcFile=flash:/pmdata/101640a3b0403asso2534607833_3020210628133000.txt, DstFile=/pmftp/101640a3b0403asso2534607833_3020210628133000.txt, DstHost=192.168.12.26, VPN=, ErrCode=0)



someone can help me to solve this problem?

access networkoptical cablesask the hcie expert

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DDSN
Admin Created Jun 30, 2021 01:48:21

Hi sidik1,
The alarms on the S5732 are irrelevant to the failure of the AP to obtain an IP address.
An IP address cannot be obtained for the following reasons:
1. The network between the AP and the DHCP server is disconnected.
2. The DHCP configuration is incorrect.
3. The DHCP address pool is incorrectly configured or the address space is insufficient.
You can refer to the following link for troubleshooting:
https://support.huawei.com/hedex/hdx.do?docid=EDOC1000091882&id=EN-US_TOPIC_0101412671&lang=en
I hope it helps!
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Gustavo.HdezF
Gustavo.HdezF Admin Created Jun 28, 2021 17:54:51

Hello User. we are reviewing your question and we will answer you shortly. Thanks.
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sidik1
sidik1 Created Jun 28, 2021 18:59:44

thank
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Murat87
Murat87 Created Jun 29, 2021 15:02:27

Do you have AC ?
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Diego.Silva
Diego.Silva MVE Author Created Jun 29, 2021 15:50:05

Dear, share the topology and configuation of the DHCP server.


In parallel, check the Hedex : A Client Fails to Obtain an IP Address

https://support.huawei.com/hedex/hdx.do?docid=EDOC1100196229&id=EN-US_CONCEPT_0176371939&lang=en



Best Regards,

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DDSN
DDSN Admin Created Jun 30, 2021 01:48:21

Hi sidik1,
The alarms on the S5732 are irrelevant to the failure of the AP to obtain an IP address.
An IP address cannot be obtained for the following reasons:
1. The network between the AP and the DHCP server is disconnected.
2. The DHCP configuration is incorrect.
3. The DHCP address pool is incorrectly configured or the address space is insufficient.
You can refer to the following link for troubleshooting:
https://support.huawei.com/hedex/hdx.do?docid=EDOC1000091882&id=EN-US_TOPIC_0101412671&lang=en
I hope it helps!
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