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Android TV device don't c...

Android TV device don't connect to network after router restart

Created: Feb 3, 2020 14:33:47Latest reply: Feb 5, 2020 12:54:34 1079 12 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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 Hi all,


Problem (after router AR161 restarted):


  1. The host : Android TV device don't connect to network after router restart, but all other devices in LAN connect.
  2. If restart the android TV system, then connected to network.

  3. The interface where Android Tv is fisically connected is flapping (show on logs)

  4. The Android Tv never show in ARP table

  5. if the interface "shut" and "undo shut" nothing happend, still get flapping

  6. If i change with router with another brand not have this problem, also if put a switch between the router and android tv.

  7. AR161 has the latest patch

  8. Can't capture packets on interface

  9. The interface has none errors


Any idea about to solve this by Huawei side?


Thanks!
AR161AR160flappingandroidlayer 2

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umaryaqub
MVE Created Feb 4, 2020 13:54:46

Posted by monchito at 2020-02-04 07:49 Hi @umaryaqub, yes, is something about Android TV but also is something about Huawei, because i pu ...
okay, in that case can you follow the generic step mentioned in guide below:

https://support.huawei.com/enterprise/en/doc/EDOC1100088112
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2#
chenhui
chenhui Admin Created Feb 3, 2020 15:22:01

@monchito hello
how about trying connect the Android device to another interface of AR161? Could it work?
Before upgrading the router, does such error occurred ever before?
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3#
monchito
monchito Created Feb 3, 2020 16:23:34

Hi @chenhui , yes, also i tried that

It's in the last patch version from begin.
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4#
umaryaqub
umaryaqub MVE Created Feb 4, 2020 03:00:03

Hi,

As you said in point 1 that all the network devices connect after restart and Android TV connects after restarting it. So, I think it might have to do some work on Android TV as well.
Because if there was some Ar161 issue, rest of the devices won't connect automatically as well.
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5#
monchito
monchito Created Feb 4, 2020 10:49:17


Hi @umaryaqub, yes, is something about Android TV but also is something about Huawei, because i put another brand router and works just fine. Maybe configure some default parameter, i don't know.
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6#
umaryaqub
umaryaqub MVE Created Feb 4, 2020 13:54:46

Posted by monchito at 2020-02-04 07:49 Hi @umaryaqub, yes, is something about Android TV but also is something about Huawei, because i pu ...
okay, in that case can you follow the generic step mentioned in guide below:

https://support.huawei.com/enterprise/en/doc/EDOC1100088112
View more
  • x
  • convention：
(0) (0)
7#
wissal
wissal MVE Created Feb 4, 2020 19:35:02

Hello! 

Maybe the port where the TV is connected had a type of configuration and was not saved, so when the router was rebooted it was lost, verify that the TV is connected to one of the following ports:

Eth0 / 0/0, Eth0 / 0/1, Eth0 / 0/2, Eth0 / 0/3, GE0 / 0/0, GE0 / 0/1, GE0 / 0/2 or GE0 / 0/3

and run the following command:


<Huawei> system-view

[Huawei] interface ethernet 0/0/0

[Huawei-Ethernet0/0/0] portswitch


** use the interface to which the TV is connected


Thanks


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8#
Jailson
Jailson Created Feb 4, 2020 20:34:15

Posted by umaryaqub at 2020-02-04 13:54 okay, in that case can you follow the generic step mentioned in guide below:https://support.huawei ...
Hello!!!
Can you help me how to configure pool dhcp on atn905?'
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9#
Jailson
Jailson Created Feb 4, 2020 20:35:21

hello!!
Anyone can help me how to configure dhcp pool on ATN905?
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10#
umaryaqub
umaryaqub MVE Created Feb 5, 2020 04:08:24

Posted by Jailson at 2020-02-04 17:35 hello!! Anyone can help me how to configure dhcp pool on ATN905?
Hi,

Below is an example of DHCP pool on switches, but I think it'll be se for atn as well:

https://support.huawei.com/enterprise/en/doc/EDOC1000178170/609ffe30/configuring-a-dhcp-server
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