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AlsoEnergy not receiving FTP files from meter

Created: Jan 12, 2021 03:01:43Latest reply: Jan 19, 2021 02:28:48 358 8 0 0 0
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Hi all,


The problem I am facing right now is that while my system with inverters, EMIs and a power meter is connected to the SmartLogger3000A, AlsoEnergy PowerTrack system only reads the data from the inverters and EMIs.


The solution that they are giving me is to get the power meter data on ftp files, so my question would be how would I go about it?


The power meter being used is the Schneider IEM3255


Thanks.

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BetterMing
Created Jan 12, 2021 03:06:41

Hello, dear.

You can refer to the following link to set up FTP.

How Do I Set FTP Parameters?

Context

The FTP function is used to access a third-party NMS. The SmartLogger can report the configuration information and running data of the managed PV plant system through FTP. A third-party NMS can access Huawei devices after being configured.

FTP is a universal standard protocol without any security authentication mechanism. Data transmitted by FTP is not encrypted. To reduce network security risks, the IP address of the connected third-party FTP server is left blank by default. This protocol can transmit the running data of PV plants, which may cause a user data breach. Therefore, exercise caution when using this protocol. Users are liable for any loss caused by the enabling of the FTP protocol (non-secure protocol). Users are advised to take measures at the PV plant level to reduce security risks or use Huawei management system to mitigate the risks.

Procedure

  1. Set FTP parameters and click Submit.


    Figure 8-3 Setting FTP parameters
    download?uuid=ddc3c23319204737993dd5e07df9ca11

    Parameter

    Description

    FTP server

    Set this parameter to the domain name or IP address of the FTP server.

    User name

    Set this parameter to the user name for logging in to the FTP server.

    Password

    Set this parameter to the password for logging in to the FTP server.

    Remote directory

    After you set this parameter, a subdirectory of the same name is created in the default data upload directory (specified by the FTP server).

    Data export

    Specifies whether data can be reported.

    File format

    Format 1, Format 2, Format 3, and Format 4 are supported.

    NOTE:

    Format 2 has two more information points than Format 1: E-Day (current-day energy yield) and E-Total (total energy yield). Format 3 has more information points than Format 1 and Format 2: power meter, PID module, user-defined device, and SmartLogger data. Format 4 has more information points than Format 3: active and reactive power of power meters.

    File name

    Set this parameter to the format of the file name.

    Time format

    Set this parameter to the time format.

    Export mode

    The value can be Cyclic or Fixed time.

    download?uuid=14f07e1948f345649a3493b7723091cf

    You can click Start report test to check whether the SmartLogger can report data to the FTP server.


  • Cyclic: Periodically reports data. Export interval specifies the period for reporting data. File mode specifies whether all data or only the incremental data of a day is reported each time.

  • Fixed time: Reports data at a specified time. Fixed time specifies the time for reporting data.

Troubleshooting

download?uuid=89f4bc7a1c3b4f4f9d87899468a84319

If the error code is not listed in the following table, provide SmartLogger run logs and contact Huawei technical support.

Error Code

Troubleshooting Suggestion

Error Code

Troubleshooting Suggestion

0x1002

Configure the FTP server address.

0x1003

  1. Check whether the DNS server address is correctly configured.

  2. Check whether the domain name of the third-party FTP server is correctly configured.

0x1004

Configure the user name of the FTP account.

0x1005

Configure the user name of the FTP account.

0x3001

  1. Check whether the FTP server address is correctly configured.

  2. Check whether the third-party FTP server is working properly.

0x3002

  1. Check whether the user name of the FTP account is correctly configured.

  2. Check whether the password of the FTP account is correctly configured.

0x3007

Check whether the third-party FTP server allows the client to upload data.

0x3008

Ensure that the SmartLogger data upload directory exists on the third-party FTP server.

Other Codes

Provide SmartLogger run logs and contact Huawei technical support.

N/A

N/A

For more information you can refer to the user manual: https://support.huawei.com/enterprise/en/doc/EDOC1100108365/b2db81a0/how-do-i-set-ftp-parameters

Thanks!

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Nero_Ky
Nero_Ky Created Jan 12, 2021 03:14:02 (0) (0)
Hi, thanks for answering.

The FTP parameter has already been set up properly, that is why AE PowerTrack can read the inverters and EMIs. However the data from the power meter could not be read despite already configurated on the Deployment Wizard in the Logger. This is where my problem lies.  
BetterMing
BetterMing Reply Nero_Ky  Created Jan 13, 2021 09:28:58 (0) (0)
No router can be added to the communication line.  
Tang_li
Tang_li Reply Nero_Ky  Created Jan 19, 2021 02:17:02 (0) (0)
did the meter connet to smartlogger?  
All Answers
(0) (0)
2#
olive.zhao
olive.zhao Admin Created Jan 12, 2021 03:02:25

Hello, dear!
It's nice to meet you in the community.
We're working on your problem. Please be patient.
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(0) (0)
3#
BetterMing
BetterMing Created Jan 12, 2021 03:06:41

Hello, dear.

You can refer to the following link to set up FTP.

How Do I Set FTP Parameters?

Context

The FTP function is used to access a third-party NMS. The SmartLogger can report the configuration information and running data of the managed PV plant system through FTP. A third-party NMS can access Huawei devices after being configured.

FTP is a universal standard protocol without any security authentication mechanism. Data transmitted by FTP is not encrypted. To reduce network security risks, the IP address of the connected third-party FTP server is left blank by default. This protocol can transmit the running data of PV plants, which may cause a user data breach. Therefore, exercise caution when using this protocol. Users are liable for any loss caused by the enabling of the FTP protocol (non-secure protocol). Users are advised to take measures at the PV plant level to reduce security risks or use Huawei management system to mitigate the risks.

Procedure

  1. Set FTP parameters and click Submit.


    Figure 8-3 Setting FTP parameters
    download?uuid=ddc3c23319204737993dd5e07df9ca11

    Parameter

    Description

    FTP server

    Set this parameter to the domain name or IP address of the FTP server.

    User name

    Set this parameter to the user name for logging in to the FTP server.

    Password

    Set this parameter to the password for logging in to the FTP server.

    Remote directory

    After you set this parameter, a subdirectory of the same name is created in the default data upload directory (specified by the FTP server).

    Data export

    Specifies whether data can be reported.

    File format

    Format 1, Format 2, Format 3, and Format 4 are supported.

    NOTE:

    Format 2 has two more information points than Format 1: E-Day (current-day energy yield) and E-Total (total energy yield). Format 3 has more information points than Format 1 and Format 2: power meter, PID module, user-defined device, and SmartLogger data. Format 4 has more information points than Format 3: active and reactive power of power meters.

    File name

    Set this parameter to the format of the file name.

    Time format

    Set this parameter to the time format.

    Export mode

    The value can be Cyclic or Fixed time.

    download?uuid=14f07e1948f345649a3493b7723091cf

    You can click Start report test to check whether the SmartLogger can report data to the FTP server.


  • Cyclic: Periodically reports data. Export interval specifies the period for reporting data. File mode specifies whether all data or only the incremental data of a day is reported each time.

  • Fixed time: Reports data at a specified time. Fixed time specifies the time for reporting data.

Troubleshooting

download?uuid=89f4bc7a1c3b4f4f9d87899468a84319

If the error code is not listed in the following table, provide SmartLogger run logs and contact Huawei technical support.

Error Code

Troubleshooting Suggestion

Error Code

Troubleshooting Suggestion

0x1002

Configure the FTP server address.

0x1003

  1. Check whether the DNS server address is correctly configured.

  2. Check whether the domain name of the third-party FTP server is correctly configured.

0x1004

Configure the user name of the FTP account.

0x1005

Configure the user name of the FTP account.

0x3001

  1. Check whether the FTP server address is correctly configured.

  2. Check whether the third-party FTP server is working properly.

0x3002

  1. Check whether the user name of the FTP account is correctly configured.

  2. Check whether the password of the FTP account is correctly configured.

0x3007

Check whether the third-party FTP server allows the client to upload data.

0x3008

Ensure that the SmartLogger data upload directory exists on the third-party FTP server.

Other Codes

Provide SmartLogger run logs and contact Huawei technical support.

N/A

N/A

For more information you can refer to the user manual: https://support.huawei.com/enterprise/en/doc/EDOC1100108365/b2db81a0/how-do-i-set-ftp-parameters

Thanks!

View more
  • x
  • convention：

Nero_Ky
Nero_Ky Created Jan 12, 2021 03:14:02 (0) (0)
Hi, thanks for answering.

The FTP parameter has already been set up properly, that is why AE PowerTrack can read the inverters and EMIs. However the data from the power meter could not be read despite already configurated on the Deployment Wizard in the Logger. This is where my problem lies.  
BetterMing
BetterMing Reply Nero_Ky  Created Jan 13, 2021 09:28:58 (0) (0)
No router can be added to the communication line.  
Tang_li
Tang_li Reply Nero_Ky  Created Jan 19, 2021 02:17:02 (0) (0)
did the meter connet to smartlogger?  
(0) (0)
4#
Tang_li
Tang_li Admin Created Jan 19, 2021 02:28:48


Maybe your meter's format is wrong.below picture may can help you

1

2



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  • x
  • convention：

Tang_li
Tang_li Created Jan 19, 2021 02:29:43 (0) (0)
@Nero_Ky  
Nero_Ky
Nero_Ky Reply Tang_li  Created Jan 22, 2021 03:13:57 (0) (0)
Thanks for the info, I set up the FTP push according to AE and it mentioned using Format 2 for the File Format. I'll contact them and ask about the other format types.  
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