| Fault Type | Service >> Access control >> Page Customization |
| Issue Description | Customer feedback the Agile controller sometimes push the portalwith Chinese message error. Agile controller version is V100R002C10SPC402 |
| Alarm Information | |
| Handling Process | 1、 check the customer portal page template to check if he choice theChinese one.After confirm customer use the English template 2、 Test with windows found this issue can be reproduce all times. 3、 Test from lab found this is a bug for current versionV100R002C10SPC402 |
| Root Cause | Bug from current version V100R002C10SPC402,After done if the sessiontime out it will notice with English message.![]() |
| Solution | Upgrade the version to V100R002C10SPC408. |
| Suggestions | N/A |
