Solution
- Restore the device to default settings.
- Restore the settings except for the IP settings.
- Log in to the camera as the admin user in SSH mode.
- Run the su - root command to switch to the root user.
- NOTE:
For details about the default passwords of the admin and root users, see the IPC Online Help.
- Run the help devicerestore 0 command.
- Restore all the device settings (including the IP settings).
- Log in to the camera as the admin user in SSH mode.
- Run the su - root command to switch to the
root user.NOTE:
For details about the default passwords of the admin and root users, see the IPC Online Help.
- Run the help devicerestore 1 command.
- Restore the settings except for the IP settings.
- Check whether the fault is rectified.
If yes, the procedure ends. If no, contact your service provider for assistance.