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A1 (WS852) guest network ...

A1 (WS852) guest network grindingly slow

Created: Apr 3, 2019 10:01:41Latest reply: Apr 5, 2019 12:40:03 1110 7 0 0 0
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I've got a three station network set up. The main WLAN setup gives me 40+mbps to the internet, yet the guest network (which seems to be on 2.4 ghz only) freqently runs at 1.6mbps. Also devices on the guest network can't see each other (e.g. tablet and chromecast)


If I turn the guest network off and use the guest network on my router speeds and device contact are fine.


Seeing as the Hauwei private and guest networks are using the same hubs, I'm a bit confused and looking for some thoughts on how I can improve things?

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chenhui
Admin Created Apr 5, 2019 12:40:03

Posted by user_3362631 at 2019-04-05 08:39 Thanks for the link. I went to the page listed in the manual and ended up at a mobile phone page, so ...
you can contact with the customer support at https://consumer.huawei.com/en/contact-us/
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chenhui
chenhui Admin Created Apr 3, 2019 11:19:12

@user_3362631 hi
you mean that if the device connect to the main SSID, the device could get a 40+mbps link, and the speed will lower to 1.6mbps if connect the device to the guest SSID?
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user_3362631
user_3362631 Created Apr 3, 2019 11:51:09

Correct.
If I optimise the wifi network from the app it might get to 7-9mbps but next time I connect it's back to being slow.
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chenhui
chenhui Admin Created Apr 3, 2019 13:39:34

Posted by user_3362631 at 2019-04-03 11:51 Correct. If I optimise the wifi network from the app it might get to 7-9mbps but next time I connect ...
are there limitations that restrict the device those connect to the guest SSID?
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user_3362631
user_3362631 Created Apr 3, 2019 15:53:03

I have not set any limitations on the guest network and connecting the same devices via the main SSID gets full speed
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sim_157
sim_157 Created Apr 4, 2019 14:19:40

Posted by user_3362631 at 2019-04-03 15:53 I have not set any limitations on the guest network and connecting the same devices via the main SSI ...
maybe you could contact with the customer support. https://consumer.huawei.com/en/support/
cause A1(ws852) is a customer product, they are more professional than the enterprise guys on the customer product
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user_3362631
user_3362631 Created Apr 5, 2019 08:39:36

Thanks for the link. I went to the page listed in the manual and ended up at a mobile phone page, so ended up with you from Google. unfortunately the site that your link takes me to doesn't accept the A1 or ws852 as a valid product!
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chenhui
chenhui Admin Created Apr 5, 2019 12:40:03

Posted by user_3362631 at 2019-04-05 08:39 Thanks for the link. I went to the page listed in the manual and ended up at a mobile phone page, so ...
you can contact with the customer support at https://consumer.huawei.com/en/contact-us/
View more
  • x
  • convention：
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