A users want to use a phone to answer a call that is ringing on another phone

1- Group Pickup

1. Use an administrator account to log in to the web management system of a U1900 series unified gateway.
2. Choose User > SIP User or User > POTS User.

3. Select the user number to be assigned the service permission and click Service Configuration.
4. If you want use the pickup notice on the IP Phone, please select Designated pickup under Simple service.
5. Under Complex service, click Configure next to Co-group pickup.
6. Set the group ID in the Configure Co-group Pickup area.
   Configuring the group pickup service
   

7. Click OK.
8. In the upper right corner of the web page, click  to save the configuration.

2- Pickup

• Use an administrator account to log in to the web management system of a U1900 series unified gateway.
• On the User > SIP User or User > POTS User page, select the user number to be assigned the service permission and click Service Configuration.
• Under Simple service, select the service to activate and click OK.
• In the upper right corner of the web page, click  to save the configuration.

3- Restricted Designated Pickup

• Use an administrator account to log in to the web management system of a U1900 series unified gateway.
• On the User > SIP User or User > POTS User page, select the user number to be assigned the service permission and click Service Configuration.
• Under Simple service, select Restricted designated pickup and click OK.
• In the upper right corner of the web page, click  to save the configuration.
• Log in to the self-management system of the U1900 series gateway with a user number.
• Choose Self-service > Service > Trustlist and click Create, configure user number in the trust list.
• Click OK.