a user want to allow users to forcibly join an internal user's call and establish a three-way call

Latest reply: Feb 14, 2019 13:33:25 2188 3 0 0

Barging into Internal Users' Calls by Agents

  1. Log in to a U1900 series unified gateway using the CLI and access the Config mode.
  2. Assign the barge service permission to an agent.

    config modify subscriber dn dnusertype operatoroperatenewservice add newservicerights operatorinsert

    Parameter

    How to Set

    dn

    Enter the user number for which the service is to be activated.

    usertype

    Set this parameter to Operator.

    operatenewservice

    • To enable the service, set this parameter to Add.
    • To disable the service, set this parameter to Del.

    newservicerights

    Set this parameter to OperatorInsert.

  3. Run the save command to save the configuration.

Barging into Calls Between Internal Users on a Specified Unified Gateway on the SIP Trunk Side

[Data Plan]

Unified gateway 1 is connected to unified gateway 2 through an SIP trunk. User A on unified gateway 1 can barge into the call between internal users B and C on unified gateway 2. The following two tables describe the specific data plans for unified gateways 1 and 2.

Table 1 Unified gateway 1

Parameter

How to Set

IP address

192.168.1.5

Device domain name

usip

Office route selection code

70

Office route number

70

Outgoing call prefix

*80* or *81*

User number A

81000

Table 2 Unified gateway 2

Parameter

How to Set

IP address

192.168.1.3

Device domain name

usip

Office route selection code

80

Office route number

80

Outgoing call prefix

8

User number B

61000

User number C

61001

[Prerequisites]

Unified gateway 1 has been connected to unified gateway 2 through an SIP trunk. For details, see Commissioning > Commissioning Guide > Verifying the Connection Between Unified Gateways > Multi-Node Network Scenario (Peer-to-Peer) > Data Configuration in the product documentation.

[Configuring Unified Gateway 1]

  1. Delete the default prefix *80* on unified gateway 1 and set the prefix to the outgoing call prefix on unified gateway 2.

    1. Use an administrator account to log in to the web management system of a U1900 series unified gateway.
    2. Choose Trunk > Called Prefix Configuration and delete the default prefix *80*.
    3. Click Create. On the Create Prefix page that is displayed, configure prefix *80*.
      • Prefix: *80*
      • Service type: Basic service
      • Call property: Local call
      • Office route selection code: for example, 70 (this office route selection code is bound to the SIP trunk that connects unified gateways 1 and 2)
      • Trunk access: Yes
    4. In the upper right corner of the web page, click en-us_image_0008635120.png to save the configuration.

  2. Configure the barge and forced-release service permission for the SIP trunk.

    1. Log in to a U1900 series unified gateway using the CLI and access the Config mode.
    2. Query the SIP trunk number, that is, the value of GroupNo corresponding to office route selection code 70.

      show trunkgroup

    3. Set the barge and forced-release service permission to Yes for the SIP trunk. xxx specifies the trunk number.

      config modify trunkgroup no xxx operator yes

    4. Run the save command to save the configuration.

[Configuring Unified Gateway 2]

  1. Modify attributes of the default prefix *80* on unified gateway 2.

    1. Use an administrator account to log in to the web management system of a U1900 series unified gateway.
    2. Choose Trunk > Called Prefix Configuration and set Trunk access of the default prefix *80* to Yes.
    3. In the upper right corner of the web page, click en-us_image_0008635121.png to save the configuration.

  2. Configure the barge and forced-release service permission for the SIP trunk.

    1. Log in to a U1900 series unified gateway using the CLI and access the Config mode.
    2. Query the SIP trunk number, that is, the value of GroupNo corresponding to office route selection code 80.

      show trunkgroup

    3. Set the barge and forced-release service permission to Yes for the SIP trunk. xxx specifies the trunk number.

      config modify trunkgroup no xxx operator yes

    4. Run the save command to save the configuration.


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Created Feb 13, 2019 09:54:07 Helpful(0) Helpful(0)

Thank you for sharing
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More%20information%20shared%20equals%20more%20issues%20solved
Created Feb 14, 2019 11:54:55 Helpful(0) Helpful(0)

thank you
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Focus%20!!%20
Created Feb 14, 2019 13:33:25 Helpful(0) Helpful(0)

thanks
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