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A Blank Screen Occurs whe...

A Blank Screen Occurs when Videos are Ordered during Traffic Rush Hours

Created: Feb 9, 2020 21:31:48Latest reply: Feb 9, 2020 22:05:49 303 1 0 0 0
  Rewarded HiCoins： 0 (problem resolved)
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Hi, there.


Videos can be ordered properly during working hours. 

However, a blank screen occurs when videos are ordered during traffic rush hours at night.

The maximum downstream bandwidth allocated to a PON port is excessively low!


Please help me!

Thanks.

OLT Series

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wissal
MVE Created Feb 9, 2020 22:05:49

Hello,

The remaining bandwidth of the PON port connected to the affected ONT is less than the bandwidth required by the ordered video. As a result, this video fails to order due to an insufficient bandwidth.

Please perform the following operations on the OLT to query the remaining bandwidth of a PON port:

  1. Run the display igmp config global command to query the status of bandwidth management, which should be enable.

  2. Run the display igmp bandwidth port command to query the maximum downstream bandwidth allocated to the PON port and the used bandwidth of this port.

  3. Use the following formula to calculate the remaining bandwidth of the PON port: Remaining bandwidth = Maximum downstream bandwidth allocated to the PON port - Used bandwidth of this port

Troubleshooting

Run the igmp bandwidth port command on the OLT to increase the maximum downstream bandwidth allocated to the PON port.


Thanks

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be_lo
be_lo Created Feb 10, 2020 07:28:07 (0) (0)
Thank you for your helpful answer!  
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(1) (0)
2#
wissal
wissal MVE Created Feb 9, 2020 22:05:49

Hello,

The remaining bandwidth of the PON port connected to the affected ONT is less than the bandwidth required by the ordered video. As a result, this video fails to order due to an insufficient bandwidth.

Please perform the following operations on the OLT to query the remaining bandwidth of a PON port:

  1. Run the display igmp config global command to query the status of bandwidth management, which should be enable.

  2. Run the display igmp bandwidth port command to query the maximum downstream bandwidth allocated to the PON port and the used bandwidth of this port.

  3. Use the following formula to calculate the remaining bandwidth of the PON port: Remaining bandwidth = Maximum downstream bandwidth allocated to the PON port - Used bandwidth of this port

Troubleshooting

Run the igmp bandwidth port command on the OLT to increase the maximum downstream bandwidth allocated to the PON port.


Thanks

View more
  • x
  • convention：

be_lo
be_lo Created Feb 10, 2020 07:28:07 (0) (0)
Thank you for your helpful answer!  
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