【Storage Documentation Online-T Series Service Capability Development Solution】O

Latest reply: Dec 17, 2013 10:28:40 2442 1 0 0
 

HUAWEI STORAGE PRODUCT INFORMATION SELF-SERVICE PLATFORM        Issue 102

T Series Service Capability Express ? Carrier GTACs, Xian  Onsite enablement training courses are provided to service engineers in  Carrier GTACs, Xian  branch to meet their service capability improvement requirements. These training courses include Basic Maintenance Operations

Inspection Guide and Log ***ysis, High-Risk Commands and Operations. Meanwhile, Real-time ask-the-expert services provided by the forum help engineers complete various deliveries and resolve maintenance problems.

Go to Carrier GTAC, Xi'an training zone to obtain training materials and interact with experts.

Online Experts,

Real-Time Ask-the-Expert

 

Enablement training effect and result

  ?  Training courses involve 19 trainees with 92% satisfaction and 100% assessment passing rate.

  ?  The problem-solving capability of carriers is improved by 6%.

   ?  The storage troubleshooting capability of typical users is greatly improved. R&D network problems reduce by 10%. The closed-loop rate of TAC storage problems resolved by LMT engineers is up to 97%.

?  Delivery and maintenance capabilities are improved by 7 times.

Service Capability Development Solution

Task scenario-based self-learning and training resources help you quickly master skills required by delivery and maintenance.

T Series Service Capability Development Solution

 N8000 Service Capability Development Solution 

History Links

Data

NO.

Product

Classify

Subject

12-11

NO 101

N8000

Service Capabilty Development Solution

Storage Documentation Online-N8500 Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Guangzhou (Issue 101)

12-9

NO 100

T Series

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in 400 and GTACs (Issue 100)

12-5

NO 99

N8000

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Chengdu (Issue 99)

12-2

NO 98

T Series

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Chengdu (Issue 98)

11-30

NO 97

N8000

Service Capabilty Development Solution

Storage Documentation Online-N8500 Service Capability Development SolutionSuccessful Experience in N8500 Delivery to ABC (Issue 97)

11-26

NO 95

T Series

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Hangzhou (Issue 95)

11-21

NO 94

ALL

Self-Service

Storage Documentation OnlineHuawei Storage Product Information Self-Service Platform is optimized and delivered publicly! (Issue 94)

About Storage Documentation Online

The Collection of 2013 Storage Documentation OnlineLINK

Storage Documentation Online is an after-sale periodical for both internal and external users of storage products. It is intended to provide you the up-to-date information about product documents, version documents, multimedia, eBooks, as well as document customization tools. We are committed to presenting you as helpful and comprehensive after-sale documents as we can via Storage Documentation Online and hope you can benefit the most from them.

Channel for submission or feedback: infostorage@huawei.com                         

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user_135 Official Created Dec 17, 2013 10:28:40 Helpful(0) Helpful(0)

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