【Storage Documentation Online-N8500 Service Capability Development Solution】Onsi

Latest reply: Dec 12, 2013 11:43:44 2176 1 0 0
 

HUAWEI STORAGE PRODUCT INFORMATION SELF-SERVICE PLATFORM         Issue 101

【Storage Documentation Online-N8500 Service Capability Development Solution】Onsi-1291889-2N8000 Service Capability Express - Guangzhou Onsite enablement training courses are provided to service engineers in Guangzhou branch to meet their service capability improvement requirements. These training courses include Product Configuration, Troubleshooting and so on. Meanwhile, Real-time ask-the-expert services provided by the forum help engineers complete various deliveries and resolve maintenance problems.

Go to Guangzhou enablement training zone to obtain training materials and interact with experts.

Online Experts,

Real-Time Ask-the-Expert

 

l  Enablement training effect and result

   ?  Training courses involve 21 trainees with 91.8% satisfaction.

   ?  All of trainees attended the evaluation, scored 85 or more. It shows that them have mastered the basic delivery and maintenance skills of the N8000.

  ? Trainees with great potentials have notably improved their capabilities of handling storage faults on their own. Problems occurring on live R&D network decreased by 55%.

l  Feedback from Trainees

?  Trainee 1 Through this training, we have a more profound understanding of the N8000 storage, delivery and maintenance of the follow-up project work helps a lot.

?  Trainee 2Current Documentation Dept. has provided 3D multimedia, video, recommended follow similar courses to use them, there will be better results.

?  Trainee 3  If there are new materials, remember to let us know and read them.


Service Capability Development Solution

Task scenario-based self-learning and training resources help you quickly master skills required by delivery and maintenance.

T Series Service Capability Development Solution

N8000 Service Capability Development Solution 

History Links  

Data

NO.

Product

Classify

Suject

12-9

NO 100

T Series

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in 400 and GTACs (Issue 100)

12-5

NO 99

N8000

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Chengdu (Issue 99)

12-2

NO 98

T Series

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Chengdu (Issue 98)

11-30

NO 97

N8000

Service Capabilty Development Solution

Storage Documentation Online-N8500 Service Capability Development SolutionSuccessful Experience in N8500 Delivery to ABC (Issue 97)

11-26

NO 95

T Series

Service Capabilty Development Solution

Storage Documentation Online-T Series Service Capability Development SolutionOnsite Enablement Training and Ask-the-Experts in Hangzhou (Issue 95)

11-21

NO 94

ALL

Self-Service

Storage Documentation OnlineHuawei Storage Product Information Self-Service Platform is optimized and delivered publicly! (Issue 94)

About Storage Documentation Online

The Collection of 2013 Storage Documentation OnlineLINK

Storage Documentation Online is an after-sale periodical for both internal and external users of storage products. It is intended to provide you the up-to-date information about product documents, version documents, multimedia, eBooks, as well as document customization tools. We are committed to presenting you as helpful and comprehensive after-sale documents as we can via Storage Documentation Online and hope you can benefit the most from them.

Channel for submission or feedback: infostorage@huawei.com                             

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user_135 Official Created Dec 12, 2013 11:43:44 Helpful(0) Helpful(0)

Thank you for sharing!
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