【Storage Documentation Online — Comprehensive Development of Service Capability】 Highlighted

Latest reply: Feb 26, 2014 08:55:31 4041 3 0 0

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HUAWEI STORAGE PRODUCT INFORMATION SELF-SERVICE PLATFORM 

 

This issue introduces Oceanstor T Series Storage Service Capability Development Solutions.

Comprehensive and systematic self-learning and training resources are provided. These courses are oriented to T series storage products and based on task scenarios, helping end customers, channels (ASPs and agents), frontline service staff, TAC/GTAC, and R&D engineers learn basic knowledge and master the required delivery and maintenance skills. Courses can be taken through remote training, onsite training, and self-learning, helping you improve the service capability comprehensively.

Download OceanStor T Series Service Capabilities Development Solutions

Clear User Hierarchy and Complete Courses

Courses are provided based on specific user skill levels and task scenarios. These courses allow you to achieve the following purposes:

  • Gain a comprehensive understanding of skills required by each skill level.
  • Click a course name and select courses that match your capability.
 

Level

Elementary

Intermediate

Advanced

Storage technologies

Basic Storage Knowledge

RAID Technologies and Applications

Storage Network Technologies and Applications

Service planning

Storage Performance Planning

Hardware installation and cabling

Hardware Structure

Hardware Installation and cabling

Hardware 3D Multimedia

Deployment configuration

Basic Service Configuration

Configuration Multimedia

iSCSI Protocol and Typical Network Configuration

Fibre Channel Protocol and Typical Network Configuration

UltraPath Installation, Configuration, and Upgrade

Advanced function configuration

Advanced Function Overview

Snapshot

Remote Replication

Routine maintenance

Routine Maintenance

Inspection

High-Risk Commands and Operations

Version Upgrade

Log Analysis

Troubleshooting

Troubleshooting

Performance Issues and Optimization

Emergency Handling

Tools and materials

UltraPath and DiskGuard

Cloud Service Remote Maintenance and Management Tool

OceanStor T Series Documentation

ISM ServiceTool

Key Courses to Resolve Pain Points One by One

The following key courses are provided to meet frontline engineers' capability needs and resolve pain points. 

 

 

 

The Collection of 2013 Storage Documentation OnlineLINK

Storage Documentation Online is an after-sale periodical for both internal and external users of storage products. It is intended to provide you the up-to-date information about product documents, version documents, multimedia, eBooks, as well as document customization tools. We are committed to presenting you as helpful and comprehensive after-sale documents as we can via Storage Documentation Online and hope you can benefit the most from them.

                                   

Please submit your writing to infostorage@huawei.com            

 

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Storage_March Created Oct 11, 2013 11:11:28 Helpful(0) Helpful(0)

Well done, it's useful.
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Bender11 Created Feb 25, 2014 21:05:39 Helpful(0) Helpful(0)

useful documentations.

But the link on the "High-Risk Commands and Operations" is the same with link on "Version Upgrade", please check.

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Storage_March Created Feb 26, 2014 08:55:31 Helpful(0) Helpful(0)

Quote 3 #

useful documentations.

But the link on the "High-Risk Commands and Operations" is the same with link on "Version Upgrade", please check.

andrei.maksimov Post On 2014-02-25 21:05

Thanks for your attention.

I have checked this problem and modified it.

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